Technical Deployment Manager

Artificial Intelligence. Actual Impact.

At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

As our Technical Deployment Manager, you are the bridge between complex technical architecture and seamless learner experiences. You will act as the ultimate technical consultant for our global clients, transforming intricate API workflows and SSO configurations into powerful, functional realities. By blending project management with deep technical expertise, you’ll ensure our customers don't just launch a platform—they launch a revolution in how their people grow.

• Architect the Solution: Partner with global customers to identify and document success criteria while developing comprehensive implementation schedules that meet every strategic objective.

• Master the API: Scope API needs and define sophisticated workflows to empower customers to initiate development efforts with confidence.

• Build the Bridge: Develop seamless connections to third-party platforms and automate data transfer workflows using Docebo Connect (powered by Workato technology).

• Decode the Data: Craft custom SQL queries to be installed on customer platforms, turning raw data into actionable insights through bespoke reporting.

• Solve the Puzzle: Lead the configuration and troubleshooting of critical integrations, including Salesforce, Single Sign-on (SSO), and various web conferencing tools.

• Keep the Pulse: Manage ongoing project documentation and implementation cycles to ensure every team stays within utilization and budget targets.

• Set the Standard: Create and maintain new best practices and technical documentation that guarantee a world-class onboarding experience for every client.

• Consultative Mindset: You bring 4+ years of professional experience, including at least 2 years in a customer-facing SaaS role where you’ve mastered the art of solving complex problems.

• Technical Versatility: You have a solid technical foundation (BS/BE or equivalent) with at least a year of experience in roles like Sales Engineering, Implementation, or Systems Integration.

• API Fluency: You are comfortable working with Rest APIs and navigating HTTP clients like Postman to test and refine web services.

• Automation Prowess: You possess a basic knowledge of SQL and middleware automation tools such as Workato, Zapier, or Mulesoft.

• Detail Dynamo: You have a natural ability to write effective technical documentation and a strong desire to become a recognized Docebo product expert.

• Identity Expert: You possess extensive knowledge of SAML and/or Open ID Connect protocols.

• Code Curious: You have basic coding ability in at least one programming language and experience integrating HRIS, CRM, or calendar systems.

• Enterprise Veteran: You have a proven track record of working with large-scale accounts in the enterprise space.

Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.

• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.

• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
  

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.

• Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.

• Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!

• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!

• Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [email protected]. The email should also include the position you’re interested in.