Technical Client Consultant

Your Moneris Career - The Opportunity

You will be the subject matter expert (SME) for all National and Complex integration projects to support our client consulting group's goals and objectives.

Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to the Manager, Client Consultants.

Posting Type: Replacement

Salary Range: The expected base salary range for this role is $53,000 – $72,000.

Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

Your Moneris Career - What you'll do

• Provide technical and programming (client-side web technologies; HTML, CSS, JavaScript, XML, HTTP protocols) consultation to systems integrators, third-party developers and internal Moneris teams

• Be the subject matter expert (SME) in Moneris solutions for integrators from development to post-production for multiple projects simultaneously

• Collaborate with multiple internal teams on integration projects to ensure support and delivery, this includes supporting internal teams with technical advisory on Moneris Gateway Solutions

• Manage Escalations by contacting merchants and identifying critical areas and engaging several teams to facilitate issue resolution.

• Integration activities managing through to deployment independently or in-collaboration with senior resources.

Your Moneris Career - What you bring

• Bachelor's degree or college diploma in computer science, or equivalent work experience

• 2+ years of experience in IT client consulting role, can read code and communicate with external stakeholders

• 1 year of programming experience is considered an asset

• Knowledge of Java, .net or PHP, and restful API (Json) is a big PLUS

• Strong documentation and client management skills

• Excellent communication and time management skills

• Must be fluent in English

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)

• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan

• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace

• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives

• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs

• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.