Tech Lead Platform Engineer - AI & ML Ops

At Enable, we are transforming the supply chain with our cutting-edge rebate management software. We see rebates as a strategic advantage, strengthening partnerships, driving smarter decisions, and unlocking significant value across the entire supply chain – from manufacturers to consumers.

After securing $276M in Series A-D funding, we are positioned for continued, significant growth. Since the launch of our flagship product in 2016, we have been rapidly scaling our client base, product offerings, and built a team of top-tier talent committed to reshaping the industry.

Want a glimpse into life at Enable? Visit our Life at Enable page to learn how you can be part of our journey.

Job Summary

We are seeking a Tech Lead Platform Engineer – AI & MLOps to drive the evolution of Enable’s cloud-native platform, ensuring scalability, reliability, and efficiency across all aspects of our SaaS infrastructure. This role will focus on architecting and optimizing our platform for high-performance distributed systems while also enabling machine learning (MLOps) capabilities for AI-driven applications.

As a key technical leader, you will collaborate across teams to develop best-in-class platform solutions that support product engineering, data engineering, and AI/ML teams. You will establish best practices, automate workflows, and ensure that Enable’s infrastructure is secure, resilient, and future-proof.

Key Responsibilities - SaaS Platform Engineering:

• Design, build, and optimize a cloud-native, multi-tenant SaaS platform that scales with Enable’s rapid growth.
• Develop and maintain core infrastructure components, including compute, networking, observability, and CI/CD pipelines.
• Implement best practices for cloud cost optimization, security, and system reliability.
• Enhance API gateways, identity management, and service orchestration for seamless integration across services.

Key Responsibilities - MLOps & AI Infrastructure:

• Architect and manage scalable AI/ML pipelines for model training, deployment, and monitoring.
• Develop and maintain MLOps workflows using tools like Kubeflow and MLflow.
• Optimize ML model inference for real-time and batch processing in a production SaaS environment.
• Collaborate with data scientists and ML engineers to streamline model lifecycle management.

Key Responsibilities - Automation, Observability & Performance:

• Implement and refine Infrastructure-as-Code (IaC) practices using Terraform or Pulumi.
• Build self-healing, automated monitoring solutions for system health, application performance, and security.
• Improve CI/CD processes to support high-velocity engineering teams with minimal operational overhead.
• Establish robust logging, tracing, and metrics collection for visibility into SaaS application performance.

Key Responsibilities - Cross-Functional Collaboration & Leadership:

• Work closely with engineering teams to ensure platform capabilities support product innovation and reliability.
• Partner with security teams to ensure compliance with SaaS security and compliance standards and best practices.
• Implement monitoring, logging, and alerting solutions to track model and system performance, ensuring compliance with best practices.
• Define and document platform engineering best practices to elevate team-wide capabilities.
• Mentor junior and mid-level engineers, fostering a culture of technical excellence and continuous learning.

Qualifications:

• 8+ years of experience in platform, DevOps, or cloud engineering, with at least 3+ years in SaaS environments.
• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Expertise in architecting, deploying, and managing cloud-native applications on AWS, GCP, or Azure.
• Strong experience with Kubernetes, serverless computing, and container orchestration.
• Proficiency in modern Infrastructure-as-Code (Terraform, Pulumi) and CI/CD tools (GitHub Actions, ArgoCD).
• Experience in distributed systems, service mesh technologies (Istio, Linkerd), and event-driven architectures.
• Hands-on experience with databases (SQL, NoSQL, vector DBs), ensuring high availability and performance.
• Deep understanding of SaaS security principles, identity management, and compliance frameworks (SOC 2, ISO 27001).
• Strong programming and automation skills in Python, SQL, and Bash.
• Strong experience with microservices architecture and API development.
• Familiarity with MLOps frameworks and ML model operationalization.

Preferred Qualifications:

• Experience building and maintaining large-scale data processing pipelines.
• Expertise in observability tools such as Prometheus, Grafana, OpenTelemetry, or ELK stack.
• Familiarity with real-time data processing and messaging platforms (Kafka, Pub/Sub, Kinesis).
• Background in high-availability, globally distributed architectures.
• Work experience in cutting-edge AI and MLOps challenges at the intersection of ML, engineering, and cloud infrastructure.
• Certifications in cloud computing (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer).
• Contributions to open-source DevOps, platform, or MLOps tooling.

Total Rewards:

At Enable, we’re committed to helping all Enablees grow. During the interview process, we assess your level based on experience, expertise, and role scope, aligning it with our compensation bands. Starting pay is determined by factors like location, skills, experience, market conditions, and internal parity.

Salary/TCC is just one component of Enable’s total rewards package. Enable is committed to investing in the holistic health and wellbeing of all Enablees and their families. Our benefits and perks include, but are not limited to: 

Paid Time Off: Take the time you need to relax and recharge 

Wellness Benefit: Quarterly incentive dedicated to improving your health and well-being 

Comprehensive Insurance: Health and life coverage for you and your family 

Retirement Plan: Build your future with our retirement savings plan 

Lucrative Bonus Plan: Enjoy a rewarding bonus structure subject to company or individual performance 

Equity Program: Benefit from our equity program with additional options tied to tenure and performance 

Career Growth: Explore new opportunities with our internal mobility program 

Additional Perks:   

According to LinkedIn's Gender Insights Report, women apply for 20% fewer jobs than men, despite similar job search behaviors. At Enable, we’re committed to closing this gap by encouraging women and underrepresented groups to apply, even if they don’t meet all qualifications.

Enable is an equal opportunity employer, fostering an inclusive, accessible workplace that values diversity. We provide fair, discrimination-free employment, ensuring a harassment-free environment with equitable treatment.

We welcome applications from all backgrounds. If you need reasonable adjustments during recruitment or in the role, please let us know.