Systems Testing/QA Specialist

Position: Systems Testing/QA Specialist

Location: Toronto/Onsite

Job ID#: RQ10631

Duration: 6 Months

Overview & Key Deliverables

The Systems Testing / QA Specialist is responsible for performing functional and non-functional system testing across Panorama interfaces and related applications. Core deliverables include:

• Performing functional and non-functional system testing of the interface to Panorama (REACT), Panorama IMMS & Inventory core and extension applications, enhancements, and defect resolutions.
  
• Testing bug fixes in BO reporting as per defects found by business and core Panorama critical changes.
  
• Creating complete system testing documentation and artefacts, including:
  
• Test plans, test cases, test scripts
  
• Automated test scripts
  
• Test results reports
  
• Defect logs for Panorama and associated business objects and Cognos reports
  
• Transforming functional, business, and system knowledge into effective test case planning and execution.
  
• Creating test data as per the test plan, analyzing results, conducting retesting, participating in walkthroughs, and ensuring client acceptability.
  
• Recommending changes to ensure acceptable testing outcomes; retesting in a live environment and recommending user sign‑off.
  
• Working closely with developers, architects, product owners, and others to establish effective test plans based on feature documentation.
  
• Applying QA and technical expertise to track and resolve testing and production issues, maintain service quality, and address IT-related problems.
  

Required Skills & Experience

MUST HAVES

• Experience with integration testing on Product Modules (e.g., Ontario Health Client Registry, Provider Registry, Audit Services).
  
• Experience with ETL process testing to verify extracted, transformed, and loaded data.
  
• Experience with enterprise-level performance testing tools, including scripting, scenario design, execution, and analysis using LoadRunner.
  

QA and Systems Testing Knowledge & Experience

45 points

7+ years experience, including:

• Serving as lead Systems Testing/QA Specialist, providing guidance to junior testers and leading planning/execution across streams.
  
• Knowledge of testing methods in an object‑oriented environment.
  
• Experience in all stages of system testing:
  
  strategy, tool selection, test planning, test case/test data preparation, manual & automated execution, defect tracking.
  
• Experience across various testing systems, including clinical systems, mission‑critical systems, high-volume transactional systems in highly available environments.
  
• Using structured methodologies for application development, design, implementation, and maintenance.
  
• Conducting functional and non-functional testing of:
  
• COTS solutions (patches, releases, enhancement request acceptance, regression testing)
  
• In-house web applications
  
• HL7-FHIR web services (RESTFUL/JSON/XML)
  
• APIs
  
• Reporting solutions
  
• Integration components, extensions, enhancements
  
• Testing security components including SAML and JWT.
  
• Creating system testing documentation: test strategies, test plans, test use cases, test scripts.
  
• Developing automated test scripts (e.g., using Selenium framework).
  
• Using API testing tools (e.g., Rational ClearQuest, SOAP‑UI, POSTMAN) or programming languages.
  
• Conducting ETL process testing and using SQL/data retrieval/ad‑hoc query tools and data migration tools.
  
• Using enterprise-level performance testing tools (e.g., LoadRunner).
  
• Producing test results reports, including performance and security testing results, for defect reviews.
  
• Validating successful deployments and preparing testing result reports.
  
• Performing business scenarios and cross-system integration testing on product modules (e.g., Ontario Health Client Registry, Provider Registry, Audit Services).
  
• Reviewing technical and business requirements from a testing perspective, including BI solutions.
  
• Executing automated scripts.
  
• Experience working in traditional and agile environments using DevOps processes.
  
• Experience with at least one programming language.
  
• Experience with all phases of SDLC.
  
• Identifying issues early in the SDLC through documentation reviews.
  
• Understanding information management principles, concepts, policies, and practices.
  

Logging, Tracking & Defect Reporting

35 points

7+ years experience:

• Identifying and documenting issues and risks.
  
• Creating and maintaining defect logs and summary reports (e.g., Jira, Confluence, TestRail).
  
• Updating tasks and project status.
  
• Participating in QA and cross-functional team meetings.
  
• Prioritizing test execution according to business priority, defect patterns, and available time.
  
• Handling challenges related to shared resources (test environments, test data).
  
• Participating actively in walkthroughs and triage sessions.
  

Public Sector Experience

5 points

• 5+ years experience working with federal/provincial/broader public-sector healthcare providers.
  
• Knowledge of Public Sector Enterprise Architecture artifacts and ability to produce compliant technical documentation.
  
• In-depth knowledge of standards such as PMI and Public Sector I&IT project management methodologies.
  
• Experience with Public Sector health-related projects.
  
• Understanding of Ministry policy and IT project approval processes and requirements.
  
• Experience with Public Sector Unified I&IT Project Methodology, Public Sector Enterprise Architecture, Public Sector Gating process, and OPS Standard Systems Development Methodologies.
  
• Experience with large, complex IT Health-related projects.
  

General Skills

15 points

• Proven technical leadership skills and ability to recommend improvements.
  
• Exceptional analytical, problem-solving, and decision‑making abilities.
  
• Strong interpersonal, verbal, written communication, and presentation skills.
  
• Proven troubleshooting and critical thinking capabilities.
  
• Strong listening skills for effective issue resolution.
  
• Effective consulting skills and ability to build strong stakeholder relationships.
  
• Excellent customer service skills, tact, diplomacy, and ability to manage client expectations.
  
• Motivated, flexible, detail‑oriented, creative team player with strong organizational and multitasking abilities and a track record of meeting strict deadlines.
  

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need that solve problems and get things done.  See what the top 2% in their field can do for you.   (Symbiotic Digital is a division of Symbiotic Group Inc.)

We serve customers in two ways, we provide:

1.     Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results

2.     Recruitment: Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.

Learn more online at https://www.symbioticgroup.com/home-sd/.

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