System Administrator (IT)

About Us

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.

For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. Meet the YuJa family here and see what makes YuJa special!

About the Role

We’re looking for a hands-on System Administrator to manage and scale our internal IT infrastructure and SaaS ecosystem. You will be responsible for maintaining servers, networks, and enterprise applications while ensuring high levels of reliability, security, and performance.

In this role, you’ll support day-to-day IT operations, troubleshoot technical issues, and collaborate with engineering teams to deliver efficient infrastructure and tooling. This is an excellent opportunity for someone who enjoys solving complex problems, automating processes, and continuously improving systems in a fast-paced environment.

Key responsibilities

• Manage and configure internal SaaS applications such as Google Workspace, Microsoft Entra (MyApps), BambooHR, Atlassian (Jira), Salesforce, and Freshworks
• Install, configure, and maintain servers, networks, and operating systems (Windows, Linux, macOS)
• Set up and manage data backup and disaster recovery solutions
• Automate system deployments and streamline onboarding/offboarding processes to improve efficiency
• Manage vendors and software licenses, including contract negotiations and cost optimization
• Participate in renewal cycles, evaluate new tools, and assess product requirements prior to procurement
• Provide front-line IT support, including daily operations, server and network maintenance, deskside support, and service provisioning
• Collaborate with engineering teams to understand requirements and deliver appropriate infrastructure and tooling solutions
• Deploy and maintain internal infrastructure used across the organization
• Monitor systems and proactively identify opportunities for improvement
• Diagnose and resolve hardware and software issues across the organization
• Administer enterprise network environments, including TCP/IP, DNS, DHCP, and related protocols
• Develop automation scripts using PowerShell, Python, or other scripting languages
  

About You

• 2–3 years of relevant experience and a Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field
• Strong understanding of networking concepts, including TCP/IP, OSI model, and common protocols
• Hands-on experience setting up and managing systems from scratch
• Experience administering Windows, Linux, and macOS environments
• Knowledge of cybersecurity best practices, patch management, and endpoint protection
• Proficiency in scripting and automation (e.g., PowerShell, Python, Bash)
• Strong problem-solving and troubleshooting skills
• Excellent communication and collaboration abilities
  

Certifications (Nice to Have)

• CompTIA A+
• CompTIA Security+
• CCNA
• RHCSA

Educational Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field. 

Why You’ll Love Working Here

YuJa is a multiple-time honoree on Forbes’ list of Best Start-Up Employers in America. We offer a competitive compensation package that include a base salary range of CAD 55,000-60,000/year and comprehensive benefits and engagement opportunities.

Comprehensive Benefits:

• Health, vision, and dental benefits, 100% employer-paid
• Additional benefits include RRSP, gym subsidies, and more
• Work-life balance including flexible work hours to create an ideal work-life balance
• Paid sick days and flex days

Team Engagement:

• Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more
• Office perks including company-provided snacks, drinks and events
• Employee recognition programs, such as gift cards and “Employee of the Week” rewards
• Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
• Hands-on experience working with senior-level business leaders
  

Schedule

This is an office-based role with standard hours from Monday to Friday.

How to Apply

This job is exclusively directed towards candidates already in Canada. You may apply directly online via this site by submitting your resume and academic transcripts. If any questions, please send an email to [email protected]

YuJa is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.