Jobs at YuJa

Write, edit, and submit persuasive RFP responses and technical documentation for a B2B SaaS company. Manage bid progress, coordinate SMEs, maintain templates and Zendesk documentation, draft customer notifications, apply UX writing principles, and collaborate with product, UX, engineering, and client success teams under tight deadlines.

Create persuasive, audience-focused marketing content for YuJa's ed-tech and enterprise products. Develop website copy, blogs, whitepapers, case studies, product launch communications, and sales collateral. Collaborate with Product, Engineering, Compliance, Sales, and Client Success to translate technical and compliance features into clear benefits, maintain brand voice, and update materials as products evolve. Incorporate basic SEO and accessibility-friendly copy as preferred.

Create and maintain client-facing and internal product documentation, FAQs, and release notes. Draft RFP responses, admin alerts, and customer notifications. Collaborate with UX, product, engineering, and client success to ensure technical accuracy, clarity, and accessible user-facing language. Update content to reflect product changes and apply UX writing principles to improve usability.

Monitor live virtual proctoring sessions, flag and document suspicious events, respond to test-taker issues, review submissions, reproduce and file bug reports in Jira, perform test cases and system validation, and collaborate with engineering to improve the Verity Live Dashboard and internal processes.

Drive new business from prospecting through closing for regulated organizations. Build and manage a pipeline, lead discovery, deliver tailored demos, negotiate deals, hit quota, and transition closed accounts to client success for long-term partnerships.

Provide transactional legal support including preparing, reviewing, negotiating, and executing contracts (software licensing, sales, services, RFPs); advise management, set contract strategies, align terms with company goals, and mitigate legal risk.

Lead FP&A for a SaaS business: forecasting, budgeting, ARR/MRR and renewal modeling, variance analysis, automation to BI/CPM tools, partner with Sales/Operations, and deliver financial insights to leadership.

The Digital Accessibility Specialist conducts audits for compliance with accessibility standards, creates reports, provides guidance on best practices, and represents the company in webinars and events.

Manage post-sale client relationships for YuJa's SaaS products, deliver onboarding and training, lead renewals and contract negotiations, identify upsell opportunities, resolve technical issues, monitor account health, and provide regular updates to clients and stakeholders to drive retention and growth.

Prospect and build a pipeline of qualified leads via outbound calls, emails, and LinkedIn; schedule product demos; maintain CRM records; partner with Account Executives to drive sales; participate in training and company projects with advancement opportunities for top performers.

Design, develop, and deploy machine learning models, collaborate with teams to integrate AI, optimize performance, and build data pipelines.

Develop and test software solutions, troubleshoot software issues, and design distributed systems using various programming languages and technologies.

The Sales Development Representative Lead oversees team goals, manages outbound prospecting, coaches on sales tactics, and maintains Salesforce records.