Jobs at YuJa

Monitor live virtual proctoring sessions, document and escalate integrity or technical issues, respond to test-taker questions, reproduce reported bugs, create Jira tickets, run test cases, assist with system validation and process improvements, and collaborate with engineering and support on projects.

Design, build, and deploy machine learning and deep learning models; integrate AI into customer-facing products; run experiments, optimize model performance and scalability (quantization, distillation, edge deployment); build data pipelines for collection, preprocessing, training, and evaluation; collaborate across product, design, and engineering; maintain system design and participate in code reviews.

Develop, design, test, and maintain distributed full-stack software systems. Implement Java/J2EE components (EJB, JSP, Servlets) with JDBC/MySQL, work on Windows and Linux servers, handle network protocols (HTTP/HTTPS/TCP-IP), troubleshoot problems, and collaborate with the team to deliver secure, accessible cloud-based solutions.

Drive new business from prospecting through closing for regulated organizations. Build and manage a pipeline, lead discovery, deliver tailored demos, negotiate deals, hit quota, and transition closed accounts to client success for long-term partnerships.

Lead FP&A for a SaaS business: forecasting, budgeting, ARR/MRR and renewal modeling, variance analysis, automation to BI/CPM tools, partner with Sales/Operations, and deliver financial insights to leadership.

The Digital Accessibility Specialist conducts audits for compliance with accessibility standards, creates reports, provides guidance on best practices, and represents the company in webinars and events.

Provide transactional legal support including preparing, reviewing, negotiating, and executing contracts (software licensing, sales, services, RFPs); advise management, set contract strategies, align terms with company goals, and mitigate legal risk.

Design, develop, and deploy machine learning models, collaborate with teams to integrate AI, optimize performance, and build data pipelines.

Develop and test software solutions, troubleshoot software issues, and design distributed systems using various programming languages and technologies.

Manage post-sale client relationships to drive retention, renewals, and upsell revenue. Deliver tailored onboarding and training, negotiate renewals, prepare quotes, monitor account health, resolve technical issues, and provide regular updates to clients and stakeholders.

Perform manual and regression testing, create and maintain test plans/cases and reports, document and communicate defects, monitor testing progress, and provide timely helpdesk support across rotating shifts while troubleshooting diverse issues and escalating as needed.

Write, edit, and submit persuasive RFP responses and technical documentation for a B2B SaaS company. Manage bid progress, coordinate SMEs, maintain templates and Zendesk documentation, draft customer notifications, apply UX writing principles, and collaborate with product, UX, engineering, and client success teams under tight deadlines.

Create persuasive, audience-focused marketing content for YuJa's ed-tech and enterprise products. Develop website copy, blogs, whitepapers, case studies, product launch communications, and sales collateral. Collaborate with Product, Engineering, Compliance, Sales, and Client Success to translate technical and compliance features into clear benefits, maintain brand voice, and update materials as products evolve. Incorporate basic SEO and accessibility-friendly copy as preferred.

Create and maintain client-facing and internal product documentation, FAQs, and release notes. Draft RFP responses, admin alerts, and customer notifications. Collaborate with UX, product, engineering, and client success to ensure technical accuracy, clarity, and accessible user-facing language. Update content to reflect product changes and apply UX writing principles to improve usability.