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University Health Network

Staffing Representative

Posted Yesterday
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In-Office
Toronto, ON, CAN
Junior
In-Office
Toronto, ON, CAN
Junior
Manage staffing schedules and equitable shift distribution for nursing and PSW staff; deploy resource staff to cover gaps; provide clerical, reception, and administrative support; track operational data using spreadsheets/databases; coordinate with hospital personnel and provide training and orientation to new team members.
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Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. 

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. 

www.uhn.ca 

Job Description

Union: CUPE Clerical
New or Replacement Position: New
Number of Vacancies: 1
Site: Toronto Rehabilitation Institute
Department: Staffing Office
Reports to: Program Services Manager
Salary Range: $23.14 - $28.92 per hour
Hours: 16 hours per week
Shift: Day/Evening rotation, Saturdays/Sundays every other weekend, Statutory Holidays, 6am - 2pm or 2pm - 10pm
Status: Permanent Part Time
Closing Date: June 25, 2026

Position Summary

As integral member of the Toronto Rehabilitation Institute Staffing Resource Team, the Staffing Representative ensures the efficient operation of the staffing program by managing scheduling, administration, and team communication.

Duties

  • Key responsibilities include ensure equitable shift distribution among nursing staff and Personal Support Workers (PSWs) across inpatient units
  • Strategically deploying Staffing Resource Team resource staff to fill coverage gaps.
  • Beyond scheduling, the role involves providing essential clerical, reception, and administrative support for the Staffing Office, which includes utilizing spreadsheet and database software to compile and track operational data.
  • Coordinates seamlessly with hospital personnel, delivers training and orientation to onboarding team members, and undertakes cross-functional responsibilities as required to support the department’s overall success.

Qualifications

  • Completion of Grade 12 or a recognized equivalent required.
  • Minimum of two (2) years of related office/clerical experience required.
  • Previous experience working within a healthcare facility is preferred.
  • Strong experience in a Microsoft Office/Windows environment, with a required working knowledge of computer databases, spreadsheets, and word-processing.
  • Fast and accurate word processing/typing skills of at least 60 w.p.m. required.
  • Exceptional organizational, time-management, and problem-solving skills required.
  • Strong interpersonal, written, and verbal communication skills required.
  • Proven ability to work independently, perform duties in a self-directed manner, and thrive under pressure.
  • Working knowledge of general office practices, procedures, and standards preferred.
  • Demonstrated ability to work effectively both independently and as a collaborative team player preferred.
  • Prior experience in staff scheduling is considered a strong asset.
  • Working knowledge of collective agreements as they relate to staffing and scheduling is an asset.
  • Familiarity with medical terminology is an asset.

Additional Information

Why join UHN? 

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. 

  • Competitive offer packages 
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
  • Close access to Transit and UHN shuttle service
  • A flexible work environment 
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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