Sr. Product Manager (User Experience)

Job Description
Make a Difference at Ivans
Digital connectivity is the lifeblood of innovation. At Ivans, a division of Applied, we are at the heart of what is driving innovation across the entire insurance ecosystem. This is just one of the things that makes Ivans such a cool place to work. Making a difference - for the industry and within our team - is what pushes us to do better each day.
Our culture is about more than developing the best technology. It's about being innovative, investing in our team, creating a customer-centric environment, and setting the industry up for the future.
Position Overview
At Ivans, we sit at the intersection of the agencies and carriers that keep commercial insurance moving. Our goal is straightforward: make it easier for them to work together by meeting agents where they already are - inside Applied Epic. We leverage our AI-powered platform to automate the manual workflows that slow submissions down, improve the quality of what carriers receive, and ultimately help more business get written faster.
We're searching for a Sr Product Manager to join our team in remote or hybrid location. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.
What You'll Do
Shape the Agency Experience

• Contribute to and help refine the product vision and roadmap for the agency-facing side of our platform - grounded in a deep understanding of the problem space for the different personas across our agency users
• Champion adoption and activation: understand why users do or don't engage with the product and design features that change that behavior
• Engage directly with our users and design partners, validating hypotheses to ensure that we're working on the right problem to solve and building the right solutions to drive our adoption outcomes

Drive Cross-Functional Execution

• Partner cross-functionally with design, engineering, product marketing, and operations to bring new products and features to life while ensuring alignment and removing blockers
• Drive cross-team execution, keeping initiatives moving in a dynamic multi-team environment
• Own and prioritize the backlog, writing clear product requirements and partnering closely with engineering to ensure the team always ships with a deep, shared understanding of what we're building and why

Connect Effort to Outcomes

• Establish product metrics to validate performance and user impact, connecting agency engagement to the downstream value carriers depend on
• Communicate progress, insights, and priorities clearly across teams and stakeholders

We're Excited to Learn More About You
Your experience may include:

• 5-8 years of product management experience, with at least 2-3 years owning a customer-facing product
• A track record of delivering outcomes by bringing end-user simplicity to complex workflows
• Deep empathy for users and a passion for delivering outstanding user experiences and driving adoption
• Strong user research instincts: you know how to run a discovery session, synthesize findings into themes, and translate them into roadmap decisions
• Strong analytical skills - comfortable working with data and communicating through it
• A balance of strategic thinking and hands-on execution - able to zoom in and out as needed
• Clear, precise written communication: requirements, stakeholder updates, and executive summaries that don't bury the lead
• Familiarity with Agile development and tools like Jira and Confluence

You may have other skills or credentials, including:

• Experience building products embedded within larger platform ecosystems (e.g., Salesforce apps, Microsoft 365 add-ins, ERP extensions)
• Familiarity with AI-assisted workflows - not as an engineer, but as a PM who has shipped features involving automation and understands where humans need to stay in the loop
• Insurance industry experience is a genuine plus, but it's not a prerequisite. We'll teach you the domain

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!
When You Join Team Ivans, You Can Expect:
A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.
We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. You'll get to work with amazing people on cool innovation that brings the industry forward.
A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday

Learn more about the people behind our products at https://www.ivans.com
Our targeted starting base salary in the United States for this position ranges from $100k - $165k USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission .
Your Security Matters:
Our candidates' personal information and online safety are top of mind for us. At Ivans, a division of Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.
AI Utilization
We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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