We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role
Join our Shopper design team, and play a part in designing experiences for Instacart’s over 600,000 shoppers who rely on Instacart for access to work and financial security. As a Product Designer on this team, you will be supporting several of our Shopper teams that support checkout transactions, activations, appeasements, and more. You’ll partner with cross-functional peers and other designers to balance business goals while also setting shoppers up for success.
About the Team
The Shopper organization focuses on creating meaningful earning opportunities for shoppers while delivering exceptional quality for customers and retailers. This flex role supports multiple teams within the Shopper organization, driving impact across key areas. The Checkout team ensures accurate and seamless transactions, handling complex retailer-specific variants across our marketplace. The Activation & Appeasement teams focus on onboarding shoppers effectively and resolving poor customer experiences with care. Additionally, this role provides design support across various strategic projects within the Shopper organization.
Our Instacart Design Team is an innovative and collaborative group comprising Product Designers, Content Designers, Researchers, and Program Managers. United by a passion for design excellence, we are committed to making grocery shopping as seamless and effortless as possible. We distinguish ourselves by delivering extraordinary results in ordinary tasks, always driven by curiosity, empathy, and creativity in our pursuit of excellence.
About the Job
- Partner with cross-functional team members on defining problems and uncovering unknown areas to explore
- Solve problems holistically outside of any single project, looking to find opportunities to solve user problems beyond the current roadmap
- Innovate near-term product solutions that not only drive product experimentation but also contribute to the strategic, long-term vision in collaboration with fellow designers.
- Tailor communications to a wide variety of stakeholders, including senior leadership, in order to influence decision-making and guiding project direction.
- Utilize and contribute to the Instacart Design System to craft designs embodying high standards of visual excellence and intuitive interaction.
- Offer feedback, advice, and/or mentorship to peers, including active participation in team critiques to improve the work of others
- Manage multiple projects simultaneously, maintaining clear and consistent communication regarding project status
About You
Minimum Qualifications
- 5+ years of experience in digital product design, with a proven track record of working across both mobile and web platforms.
- Experience supporting multiple teams and/or projects simultaneously, demonstrating strong prioritization and time management abilities
- Expertise in visual design, with a keen attention to detail and a solid grasp of WCAG accessibility standards.
- Exceptional communication skills, excelling in cross-functional collaboration to address and solve complex challenges.
- You are always willing to roll up your sleeves and chip in to help move a project forward – you like to move quickly and drive towards impact
- You are able to operate with minimal oversight while driving most team projects as the sole product designer
Preferred Qualifications
- Experience with designing products that span multiple product surfaces and/or systems
- Experience creating or contributing to design systems
- Experience working with motion design and animation, especially for prototypes for presentations or user research
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$167,000—$185,000 USD
WA
$160,000—$178,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$153,000—$170,000 USD
All other states
$139,000—$154,000 USD
Instacart Toronto, Ontario, CAN Office
We're located in Toronto's historic Liberty Village-a neighborhood that's at the heart of Toronto's thriving technology scene. Our office is a refurbished carpet factory, and it's surrounded by lofts, coffee shops, restaurants, and pubs that locals love.
