With deep roots in loyalty and customer engagement, we’ve earned a reputation as a trusted advisor to complex enterprise organizations. We’re now entering a phase of accelerated growth - expanding our reach, investing in go‑to‑market strategies, and unlocking new opportunities across industries and solution areas.
As Sr. Director, Business Development, you will be a growth driver - building relationships in untapped markets, pursuing new and recently acquired clients, shaping high‑impact solutions, and delivering measurable results. This is a senior-level individual contributor role, focused on personally driving the pursuit and closing of new and recently acquired clients, in collaboration with Bond’s practice teams. This role demands a proactive, opportunity‑creating mindset and the ability to connect client needs with Bond’s diverse capabilities, from marketing strategy and insights to experience design, technology solutions, and innovation partnerships.
Job requirements
- Bachelor’s degree or equivalent combination of education and senior level experience in business development, consulting, or agency leadership.
- 10+ years in client facing roles with accountability for revenue generation, account growth, and new and recently acquired client development.
- Proven experience managing the entire sales cycle - from prospecting and qualification to proposal, negotiation, and close.
- Demonstrated success in strategic solution selling within complex enterprise environments, engaging multiple stakeholders and navigating matrixed decision making.
- Ideally brings experience in one or more of Bond’s core domains - retail/consumer, MarTech/CRM implementation, alliance led selling, or loyalty/CX/customer engagement - with expertise in multiple domains considered a strong asset.
- Strong understanding of go to market strategies, competitive positioning, and solution design.
- Skilled at collaborating with internal practice and solution leaders to craft high impact proposals.
- Exceptional communication, relationship building, and influencing skills with both internal and external stakeholders.
- Highly organized and able to manage multiple priorities in fast moving environments.
- Commercially minded with strong financial acumen for forecasting, margin management, and executive reporting.
- Thrives in a hunter role - resourceful, persistent, and motivated to create opportunities rather than wait for them.
- Financial acumen to manage revenue forecasts, costs, profit margins, and reporting to executives.
Job responsibilities
Market Engagement & Opportunity Creation
- Proactively build relationships with senior decision makers at target organizations.
- Create new conversations in the market to uncover opportunities and position Bond’s value.
- Manage a pipeline of new and recently acquired clients, ensuring accurate revenue forecasting and progress tracking.
- Drive outbound engagement to generate qualified opportunities and maintain momentum in pursuit cycles.
- Connect prospects with the right internal experts to align solutions with their needs.
Solution Shaping & Pursuit Leadership
- Assemble cross functional teams to design tailored solutions, develop pricing strategies, and strengthen competitive positioning.
- Lead pursuit efforts from strategy through to close, ensuring proposals clearly articulate objectives, deliverables, timelines, and Bond’s value proposition.
- Coach pursuit teams to adopt winning approaches in competitive situations.
Client Transition & Growth Enablement
- Oversee onboarding of new clients, ensuring smooth handoff to delivery teams and alignment with client priorities.
- Maintain a presence during early delivery phases to ensure satisfaction and identify expansion opportunities.
- Develop first year growth strategies for new accounts, expanding relationships across Bond’s service offerings.
Revenue & Performance Management
- Achieve quarterly and annual growth targets.
- Manage financial performance for your portfolio, including forecasts, costs, and margins.
- Activate Bond’s breadth of capabilities and innovation partners to deliver measurable impact.
Benefits
Compensation: The expected base salary compensation for this role is $134,581.2 to $165,000 CAD annually.
Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.
We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.
Vacancy Type: This posting is for a newly created vacancy within Bond.
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training. Team members can also participate in incentive programs and earn incentive compensation tied to both business and individual performance.
At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:
Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.
Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.
Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day.
Future-focused: Retirement planning assistance with company matching.
Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.
Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.
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