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The Clorox Company

Sr. Customer Manager

Posted Yesterday
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In-Office
Brampton, ON, CAN
Senior level
In-Office
Brampton, ON, CAN
Senior level
Manage Clorox’s Amazon accounts for Brita, GLAD Waste, and Home Care while leading omni-channel sales efforts in Canada. Drive category and brand growth through customer insights, financial and trade-spend management, forecasting, negotiations, and achievement of annual targets. Build customer relationships, influence stakeholders with fact-based recommendations, present to varied audiences, and collaborate cross-functionally to execute the customer agenda with speed and agility.
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Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

As a member of the Canadian sales’ organization, the Senior Customer
Manager – Amazon/OMNI, will have a significant impact on the business in
several key areas:
1) Amazon account management, with direct accountability for the Brita, GLAD Waste and Home Care businesses
3) OMNI Leadership for the Canadian Sales Teams

In this role, you will:

As a key member of the sales team, this role also plays a pivotal role to help us achieve our ambition of
being “Leaders in Value Creation”. This is achieved by being masters in the following 3 areas:
Impactful Story Tellers
• Utilize insights to drive and grow categories and Clorox brands
• Focus on the fundamentals
• Engage in the customers agenda to unlock aligned opportunities
Negotiate with a Holistic Investment Approach
• Utilize and continually develop strong business and financial acumen
• Know our worth and get value for the investment
• Negotiate with a holistic mindset (one pot of money)
Act with Speed & Agility
Possess a general managers mindset => leverage organizational resources to respond
quickly – empowered and accountable.
• Operate with flexibility within the framework of operating principles/standards
 

What we look for:

Minimum 3-5 years preferred in CPG sales
• Experience working with Amazon is an asset
• Experience in other eCommerce accounts is an asset

Fundamental understanding of forecasting and trade spend management
○ Proven track record of achieving annual financial targets
Excellent computer skills (Microsoft office including Excel,
Word, PowerPoint and trade spend management tools)
○ Strong time management skills
○ Solid retailer/industry knowledge
○ Team Player & Collaborator
○ Genuine and inspirational leadership skills
○ Strategic Thinking
○ Solution mindset-a drive for results and a passion for winning
Top Notch Communication Skills-verbal, written & presentation; with the
ability to present to various levels of the organization
○ The ability to influence using fact-based information
Demonstrated level of curiosity with an interest and passion to learn and
grow

Workplace type:

Hybrid

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

[Canada] Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of well-being and provide flexibility for our teammates’ unique needs. This includes robust health plans, a competitive pension program with a company match, paid time off benefits (including half-day summer Fridays, depending on location), Maternity leave benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience, and location. Below is the targeted range for this role.

  • Non-Sales: $109,104 - $159,104

  • Sales: $94,928 - $144,928

 

All ranges are subject to change in the future.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes

The Clorox Company Brampton, Ontario, CAN Office

Brampton, Canada

The Clorox Company Orangeville, Ontario, CAN Office

Orangeville, Canada

The Clorox Company Toronto, Ontario, CAN Office

Toronto, Canada

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