Sr. Cloud Infrastructure Analyst

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Are you an experienced cloud and analytics professional passionate about enabling enterprise‑scale analytics and machine learning platforms?

In this role, you will be accountable for the enablement, integration, and operation of the data science workbench, that supports data‑driven decision‑making across the organization. You will apply sound technical judgment, influence platform standards, and operate confidently in production environments.

You will support AI and ML tooling as enterprise platforms.

Note:

As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life. To see if you are eligible for this clearance, please review the section 201 on the Federal Government site (https://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/pdcf-rsrp-eng.html)

What You’ll Do

• Act as SME for enterprise analytics and ML platforms 
• Design, deploy, and support Data Science Workbench technologies such as AWS SageMaker AI, AWS SageMaker Unified Studio, R Studio, Dataiku, and Snowflake Cortex 
• Build and maintain cloud infrastructure using IaC (Terraform, CloudFormation) 
• Monitor, troubleshoot, and respond to incidents with root cause analysis 
• Identify gaps and recommend solutions aligned to enterprise standards 
• Execute platform upgrades and migrations with minimal disruption 
• Partner with Security on vulnerability management and compliance 
• Work in Agile, managing priorities via JIRA 
• Apply DevOps and automation-first practices to improve reliability 
• Support GenAI teams and leverage AI tools responsibly

Collaboration & Influence

• Collaborate closely with Cloud, Security, Architecture, Data Science, and Analytics partners.
• Provide guidance and informal mentorship to team members, as appropriate.
• Influence platform standards, operational practices, and Digital WOW through active participation and thought leadership.

What You Need to Succeed

• Strong communication and collaboration skills, with the ability to translate technical concepts for diverse audiences.
• Proven analytical and problem‑solving skills, with experience assessing trade‑offs, managing risk, and resolving complex issues.
• Ability to work independently while contributing effectively within a team environment.
• Demonstrated alignment to BOLDER behaviours, including:
  • Driving outcomes through ownership and accountability
  • Embracing Digital Ways of Working (WOW) and continuous improvement
  • Applying professional judgment with an enterprise mindset

Preferred Skills

• Hands‑on experience with AWS core services (e.g., IAM, EC2, S3, networking) in production environments.
• Experience supporting analytics or ML platforms such as SageMaker, Dataiku, Snowflake, or RStudio.
• Proficiency in Python, Bash, or PowerShell for automation and operational efficiency.
• Experience working in environments with strong security, privacy, and governance requirements.

We value analytical thinking and continuous learning. Through training and coaching, you can improve your data literacy and apply insights in meaningful ways, regardless of experience level.

What’s in it for you

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®,  for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.

• Wellness programs that support the three pillars of your health – mental, physical, and financial

• The opportunity to move along a variety of career paths with amazing networking potential.

• • We’re honored to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada.

• A hybrid work model, guided by business and Client needs

#LI‑KC #LI‑Hybrid #LI‑Remote

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

Job Category:

Posting End Date: