Sr. Cloud Infrastructure Analyst (Gen AI)

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

We're seeking an experienced cloud and analytics professional to enable enterprise-scale analytics and machine learning platforms. You'll design, deploy, and operate the data science workbench that drives data-driven decision making across the organization, applying sound technical judgment in production environments while influencing platform standards.

As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life. To see if you are eligible for this clearance, please review the section 201 on the Federal Government site (https://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/pdcf-rsrp-eng.html)

What will you do?

• Serve as SME for MLOps and enterprise model operations within the Analytics Platform
• Design, deploy, and operate model evaluation solutions (foundational pipelines, Bedrock, Ground Truth, OpenLayer, LangMesh)
• Support GenAI CI/CD deployment pipelines and centralized LLMOps evaluations across DEV and PROD environments
• Develop and maintain infrastructure automation and deployment scripts
• Ensure model lifecycle controls align with governance and operational risk management
• Build and maintain cloud infrastructure using Infrastructure as Code (Terraform, CloudFormation)
• Monitor, troubleshoot, and respond to platform incidents with root cause analysis
• Execute platform upgrades and migrations with minimal disruption
• Collaborate with Security, Architecture, and Risk teams on vulnerability management, compliance, and governance
• Enable analytics and ML teams with production-grade tooling and responsible AI practices
• Influence MLOps standards and provide informal mentorship to team members

What will you need to succeed?

• Strong communication and collaboration skills
• Proven analytical and problem-solving abilities
• Ability to work independently and within cross-functional teams
• Alignment with BOLDER behaviours: ownership, continuous improvement, and enterprise mindset

Preferred Experience

• AWS core services (IAM, EC2, S3, networking) in production
• MLOps, ModelOps, or LLMOps platform experience
• Software development experience with Python, Java, or C++
• Lambda Functions, Jenkins, CI/CD pipelines, GitHub
• Model evaluation frameworks and AI governance
• Bash or PowerShell scripting for automation
• REST APIs and microservices architecture
• Version control systems and agile development practices
• Security, privacy, and regulatory compliance environments

What’s in it for you?

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®,  for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.

• Wellness programs that support the three pillars of your health – mental, physical, and financial

• The opportunity to move along a variety of career paths with amazing networking potential.

• • We’re honored to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada.

• A hybrid work model, guided by business and Client needs

#LI‑KC #LI‑Hybrid #LI‑Remote

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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