The Solutions Engineer will engage customers on AI solutions, support technical sales, and guide clients on implementation and strategy.
Company Overview:
Shakudo is at the forefront of transforming how data-centric organizations evolve, scale, and optimize their data infrastructure. We provide a seamless, integrated data platform that amalgamates premier open-source technologies into fully managed solutions, minimizing operational costs and complexity for our clients. At Shakudo, we are dedicated to pioneering advancements in AI and machine learning technologies to solve complex challenges and transform industries. Our team is committed to innovation and excellence, pushing the boundaries of what AI can achieve to deliver cutting-edge solutions to our clients.
**The candidate must be a U.S. citizen to meet client requirements **
Job Description:
We are looking for a Solutions Engineer to play a key role in our solutions team. This position involves leading the technical aspects of the sales process and customer engagement, from demonstrating our capabilities in AI and machine learning to designing and implementing solutions that align with our clients' strategic needs. The ideal candidate will bring a strong technical background in AI, a passion for problem-solving, and a commitment to delivering value to our customers.
Key Responsibilities
- Act as the primary technical point of contact for customers, engaging with various stakeholders including executives, AI practitioners, data scientists and engineers.
- Provide expert knowledge on the Shakudo AI platform, educating customers and internal teams on its capabilities and best use cases.
- Develop and optimize customer engagement processes and tools, ensuring efficient and impactful customer engagements.
- Support the technical aspects of sales engagements, including system demonstrations, solution design, and technical validations through proofs of concept (POC).Collaborate with the sales team to ensure a smooth transition of customers to our post-sales support and success teams.
- Serve as a trusted advisor to customers, guiding them on AI strategy, best practices, and end-to-end solutions that include model building, deployment, and management.
Qualifications
- The position is open exclusively to U.S. citizens who are currently residing within the United States.
- Bachelor’s or master’s degree in computer science or a related technical field.
- More than 2 years of experience in solution engineering, technical sales, or a similar role within the data and AI domain.
- Proficient in data and AI technologies, with a deep understanding of data and AI workflows and best practices.
- Strong interpersonal and communication skills, capable of conveying complex technical details coherently to both technical and non-technical audiences.
- Demonstrated ability to develop strategic customer relationships, understanding their business challenges and technological needs.
- Direct experience with cutting edge data and AI technologies.
- Proven track record of successful technical customer engagements.
Why Join Shakudo
- Work on cutting-edge technologies in data, AI and high-performance computing.
- Contribute to a platform that reshapes how organizations leverage data and AI.
- Be part of a dynamic team that values innovation, efficiency, and diversity.
Shakudo is an equal opportunity employer and encourages candidates of all backgrounds to apply. We foster diversity and inclusivity and welcome applications from a broad range of backgrounds and experiences.
Top Skills
AI
Data Technologies
Machine Learning
Shakudo Toronto, Ontario, CAN Office
21 Carscadden Dr, Toronto, Ontario, Canada, M2R 2A6
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