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ICON plc

Site Activation Lead

Posted Yesterday
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In-Office
Burlington, ON, CAN
Mid level
In-Office
Burlington, ON, CAN
Mid level
Manage and lead site start-up and activation activities for clinical trials, mentor FSP site start-up teams, create country-specific ICFs, use data to forecast timelines, ensure deliverables and readiness to enroll, and drive continuous improvement across study start-up processes.
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Site Activation Lead

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.


As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.


As a Site Activation Lead at ICON, you will advance clinical trial start-up activities by understanding client objectives and assist in the development of the plan for country and site distribution.

What You Will Do:

You will manage day-to-day site start-up and activation activities, supporting your team to deliver quality outcomes.
Key responsibilities include:

  • Partner with Clinical Operations teams, and TAU partners to improve overall study start up metrics and implement processes.
  • Provide guidance, oversight, and mentoring to  the FSP Site Start Up team, delivering activities to support Clinical Programs, including data and methodologies for protocol study start up, country and site selection, study start up planning, and modeling.
  • Create country-specific ICFs based on the Master ICF provided.
  • Ensure standards are applied to the site  start up process across project portfolios and support continuous improvement activities while developing the process..
  • Guide the collection and analysis of all data to influence study start up timelines.
  • Leverage leading industry tools and data sources to provide data on start up timelines and performance (data quality, start up cycle time) to assist project teams with study initiation timeline forecasting.
  • Agree to deliverables on a site-level basis with the internal team and monitor adherence to these. Promptly recognize and improve potential delays, and escalate non-performance.
  • Lead the internal FSP site start up team, using the appropriate team members to help implement the Start Up Project Plan.
  • Drive delivery of all sponsor and CRO supported sites that are "Ready To Enroll" to the Start Up Project Plan. Resolve escalated issues identified by the site start up -team in partnership with the Study Manager

Your Profile:

You will have solid site start-up and activation experience, with the ability to manage competing priorities and develop your team.
Required qualifications and experience:

  • BS degree or international equivalent in a life science.
  • 4 or more years of experience in Clinical Operations, Project Management, study start up, and trial optimization with evidence of increasing responsibility within a pharmaceutical company, CRO or relevant industry vendor.
  • At least 2 years of direct responsibility in site activation and managing the study start up processes of clinical research studies at a sponsor or CRO.
  • Experience and knowledge with country level ICF creation and requirements.
  • Proficiency with software models and database structures.
  • Global SSU experience preferred
  • Ability to explain data, facilitate decision making processes to be data driven.
  • Expertise in principles driving country/site start up and study start up strategies.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.


Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.


Benefits may include:

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.


Visit our careers site to read more about the benefits ICON offers.


Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.


If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

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