Position: Senior UX Designer
Role Overview
The Senior User Experience (UX) Designer is responsible for
delivering human-centered design solutions that are useful, usable, and
desirable. This role brings a strong understanding of user needs and behaviors
to inform design decisions and supports the development of intuitive,
accessible, and effective digital services.
The UX Designer works across all phases of product delivery,
bridging research and design, and collaborating closely with product managers,
developers, and stakeholders to prototype, validate, and refine solutions.
Key Focus Areas:
- Prototyping
and iteration
- User
journey mapping
- Experience
optimization
- End-to-end
service design
Key Responsibilities
User Experience Design
- Apply
UX design best practices to develop high-quality, user-centered solutions
- Design
for mobile-first and responsive environments
- Iterate
designs based on feedback and insights
- Ensure
alignment with accessibility standards and recognized design system
principles
User Research & Validation
- Plan
and facilitate user research and usability testing activities
- Translate
research insights into actionable design recommendations
- Conduct
activities such as:
- User
interviews
- Journey
mapping
- Persona
development
- Usability
testing
- Produce
key research outputs (scripts, synthesis, findings reports)
Service Design & Delivery
- Lead
and support end-to-end service design activities
- Develop
prototypes and validate solutions with end users
- Identify
opportunities to improve user journeys and service interactions
- Contribute
to continuous improvement across the product lifecycle
Collaboration & Stakeholder Engagement
- Collaborate
with cross-functional teams (Product, UX, Development)
- Facilitate
communication between business and technical stakeholders
- Support
Agile delivery using SCRUM or similar methodologies
- Provide
design direction and clearly communicate concepts to stakeholders
Deliverables
- User
personas and journey maps
- Wireframes,
prototypes, and design concepts
- Usability
testing plans and results
- User
research findings and insights reports
- Recommendations
for experience improvement and optimization
Qualifications
User Experience Design
- Extensive
experience using UX design best practices for solution design
- Strong
understanding of mobile-first and responsive design
- Ability
to iterate designs efficiently
- 3+
years of experience in complex project environments using Agile (SCRUM)
methodologies
- Degree
or diploma in graphic design; or related education in usability or
human-computer interaction is an asset
- Experience
facilitating user research and usability testing (accessibility testing is
a plus)
Relationship Management
- Strong
communication and mediation skills with business and technical teams
- Experience
supporting projects across delivery phases (Discovery, Alpha, Beta, Live)
- Ability
to collaborate effectively within balanced teams
Technical Skills
- Proficiency
in UX tools such as JustInMind, InVision, Sketch, Adobe Creative Cloud,
Axure, Figma, and Zeplin
- Knowledge
of HTML5, CSS3, and JavaScript frameworks (React, Angular, NodeJS) is an
asset
Soft Skills
- Strong
communication and presentation skills
- Ability
to clearly explain design processes and solutions
- Strong
interpersonal and negotiation skills
- Excellent
analytical, problem-solving, and decision-making abilities
About Symbiotic Digital
Symbiotic Digital provides the IT Experts you need that
solve problems and get things done. See what the top 2% in their field can do
for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)
We serve customers in two ways, we provide:
- Digital
Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
- Recruitment:
Find The Right People You Need
Serving IT & Business leaders, Symbiotic Digital
provides a business system that enables us to provide the expert technical
staff needed to solve challenging business and IT problems. IT leaders in
reputable organizations across Canada rely on Symbiotic Digital to help staff
difficult assignments with proven experts evaluated through our QMS (Quality
Management System) Staff Development Model. We are a 100% Indigenous-owned
company.
Learn more online at https://www.symbioticgroup.com/home-sd/
Please submit your most recent resume to: [email protected]
View all jobs online at: https://www.symbioticgroup.com/view-jobs/
