Senior Specialist, Marketing Technology , Global Channel

Job Title: Senior Specialist, Marketing Technology , Global Channel

Location: Mississauga, Ontario (Hybrid) 

Who We Are: 

At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. 

To us, being visionary is more important than doing things the way they’ve always been done.   

What We Are Looking For
Ever wonder why some tools get ignored while others become mission‑critical?

We’re looking for a Senior Specialist, Marketing Technology to own and evolve the digital tools that power our Channel Partner ecosystem — but what will set you apart is your ability to see them through a marketing lens. You’ll refine and optimize partner tools with a marketer’s mindset — making them so effective and easy to use that Channel Partners rely on them every single day.
This hybrid role involves managing various digital tools used by our Altitude Program to grow revenues and engagement with our global partner base. This will require collaboration with cross-functional teams and ensuring tools are effective and scalable. 
The right candidate has 3-5 years of experience of web content management systems (like Umbraco), API integrations and Salesforce customizations. They will also need to be comfortable troubleshooting issues, optimizing workflows, and implementing new features that support our channel programs and the growth SOTI revenues through our channel partners.
This role is ideal for someone that can bridge the technical and marketing parts of the business. Candidates with solid marketing knowledge, strong project management skills, highly detail-oriented and proactive will be prioritized.

What’s in it for you? 

The People 

From our humble origins in our founder’s basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. 

The Growth 

Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big. 

The Technology 

You’ll get the chance to work with leading-edge technologies, and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies

What You’ll Do

• Plan, manage and implement website updates and Salesforce integrations.

• Troubleshoot and resolve website and API-related issues.

• Work cross-functionally to improve channel partner tools and internal reporting processes that support our programs.

• Track and manage a calendar of website and program updates to keep all stakeholders informed.

• Be the subject matter expert on channel partner tools to internal audiences – ensuring proper understanding and engagement that enables them to use partner programs via the portal for channel partners

• Implement and monitor metrics on the portal for channel partners to track performance and user engagement.

• Gather market intelligence on competitor’s web and partner tools to improve our own channel partner programs and tools.

• Document processes, create and maintain training documentation – video, written and presentation formats - to support adoption of channel partner tools, CRM tools and perform internal user training.

• Work with shared services (i.e., Corporate Marketing, Legal, Sales Operations, Business Intelligence, Web developers, etc.) to support implementation and maintenance updates to the portal for channel partners.

• Plan, prioritize and organize workload, consistently working within service standards and agreed objectives.

What You’ll Bring

• 3-5 years of experience in website management and CRM integrations.

• Bachelor’s degree in Marketing, Business, or a related work experience.

• Hands-on experience with web content management systems (Umbraco preferred).

• Understanding of API development, website security, and Salesforce workflows.

• Strong project management skills.

• Excellent oral and written presentation and communication skills.

• Ability to work flexible hours, independently manage priorities and drive initiatives.

Added Impact If You Bring

• Salesforce Administrator or Developer Certification.

• Experience with RESTful APIs, JavaScript frameworks, and UI libraries.

• Familiarity with JIRA or other project management tools.

• Understanding of data flows between websites and CRMs.  

About SOTI

SOTI is a proven leader at creating innovative solutions that reduce the cost and complexity of business-critical mobility and the IoT. Thousands of companies around the world depend on us to secure, manage, and support their mobile operations. SOTI’s two decades of success has built strong partnerships with leading mobile platform providers and device manufacturers. These relationships give us unparalleled insight into new technology and industry trends before they happen. SOTI is a proven innovator — clear vision, laser focus and a commitment to R&D has made us the market leader at delivering exciting, new business mobility solutions. SOTI helps businesses take mobility to endless possibilities.

At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with

#EndlessPossibilities.

Replacement Role - The targeted compensation range for this position typically falls between $65,000 to $75,000 annually.  Final compensation is determined by education, experience, and internal equity principles.

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