The Senior Solutions Sales Executive, Public Sector (SSE-PS) is a highly motivated self-starter who thrives in a fast-paced, collaborative team-selling environment. The Sr. Solutions Sales Executive (Sr. SSE) is responsible for selling the Ricoh portfolio of products and solutions into Public Sector Accounts. The Sr. SSE will cultivate and expand existing client relationships by gaining sound understanding of clients' business challenges and goals through conducting effective client engagements and build relationships at the senior level to set account strategies. The Sr. SSE is responsible for account retention and expansion, and management of the day-to-day sales activities. The Sr. SSE is also responsible for developing and signing new customers.
The SSSE-PS acts as a client executive focused on a specific vertical market in the public sector and broader-public sector (Core Government, Municipalities, Education, Healthcare). The SSSE-PS understands the entire Ricoh portfolio of products and services and can articulate how they integrate to support the business needs of the public sector client. Aligning with the customer strategic direction, growth, and desired outcomes will be the ultimate responsibility of the SSSE-PS.
Duties and Responsibilities:
- Achieve or exceed assigned sales quotas
- Manage existing customer relationships to ensure customer retention and growth. Prospect, develop and close opportunities to provide value to new customers.
- Qualify sales opportunities based on Ricoh’s sales methodology & metrics, to include customer fit and success criteria
- Build account plans and strategies for each target account
- Collaborate and engage internal resources (Senior Managers, Solution Architects, Professional Services, Subject Matter Experts, etc.) in sales opportunities
- Manage all sales activity and manage forecast accuracy through proper use of sales tools (Salesforce) and achieve Sales KPIs (Activity, Pipeline, Win rate, etc.)
- Develop and deliver customized sales presentations and product demonstrations
- Understand public sector vertical-market challenges, business needs and opportunities then correlate this information back to Ricoh’s portfolio of product and services
- Drive profitable growth in assigned account(s) through valuable customer engagements, contract retention and expansion, and addition of solutions and services
- Build new relationships inside existing client organizations, to facilitate account retention and expansion, and manage the day-to-day sales activities
- Independently drives customer engagements, meetings, and develops opportunities using SMEs and other resources to position, propose and close deals
- Other duties as assigned by Manager
Qualifications:
Minimum
- College or university degree, or equivalent experience in a related field.
- Minimum of 5 years of sales experience in a B2B environment, IT or a consultative selling environment
- 2+ years of public sector sales experience in a quota-carrying role
- Preferred experience selling digitization and automation as well as SaaS, PaaS, IT Services
Other:
- Requires a valid driver's license and reliable transportation required (and auto insurance coverage per Ricoh's policy)
About Us
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Select the medical, dental, life, and disability insurance coverage that fits your needs.
- Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
