Pantheon Platform Logo

Pantheon Platform

Senior Software Engineer - New Customer Experience

Reposted 21 Days Ago
Remote
Hiring Remotely in Canada
Senior level
Remote
Hiring Remotely in Canada
Senior level
Drive redesign of the new-customer experience by building features across Python services, a GraphQL gateway, Auth0-based auth, and Terraform-managed GCP infrastructure. Collaborate cross-functionally, ensure reliable, well-tested deployments, and independently drive projects to completion.
The summary above was generated by AI
About Pantheon

Pantheon brings together exceptional builders who take ownership, drive meaningful impact, and shape what's next for the web. We power more than 300,000 websites globally for organizations including Google, Princeton, Salesloft, Clorox, and the United Nations. Every day, thousands of developers and marketers use our WebOps platform to build, iterate, and scale WordPress, Drupal, and Next.js sites that reach billions of people worldwide. As an employer, we operate with the same philosophy that drives our product: foundation and freedom. Pantheon is a vibrant, remote-forward team of experts who care deeply about their craft and results. Here, you take ownership of work that matters, contribute alongside exceptional people, and see the impact you create.

The Role

The New Customer Experience team is looking for a software engineer focused on improving the end-to-end experience for new customers adopting the Pantheon platform. Our team interfaces with almost every department at the company on one of the highest priority initiatives at Pantheon: completely revamping how customers discover, evaluate, onboard, and get value from our product. You will work on a variety of technologies, including Python services, our GraphQL gateway, authentication and authorization systems using Auth0, and infrastructure managed with Terraform on Google Cloud.

What You Need to Succeed 
  • Passion for continuous learning on a diverse technical stack.
  • Desire to build new features and push the capabilities of the product forward.
  • Capacity to work carefully and meticulously, to ensure products are reliable and well tested, and deployments are stable.
  • Good writing skills, to contribute to technical documentation.
  • Ability to work well with cross-functional teams.
What You Bring to the TableExperience
  • 5-8+ years of professional experience in software development.
  • Advanced proficiency in programming languages such as Python, GoLang, or JavaScript.
  • Strong understanding of distributed systems, data structures, and algorithms.
  • Experience with cloud platforms (e.g., GCP, AWS) and container orchestration tools (e.g., Kubernetes).
  • Experience with RESTful and Graphql APIs
  • Proven ability to independently solve problems and drive projects to completion.
  • Experience with authentication and authorization systems, including Auth0.
What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

  • Industry competitive compensation and equity plan
  • Paid Time Off (PTO), Paid Sick Leave (PSL) and 12 Paid Company Holidays
  • Full medical coverage (Extended health care, dental, vision)
  • Top-of-line equipment
  • In-office workspace (Vancouver, BC Canada) 
  • Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
  • Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact [email protected]. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

To review the Employee and Applicant's Privacy Policy, click here.

Visa Sponsorship is not available at this time.

The Canadian base salary range for this position is 115,400 - 144,000 CAD per year. Our salary ranges are determined by role, level, and location. At Pantheon, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Visa Sponsorship is not available at this time.

Similar Jobs

5 Hours Ago
Remote or Hybrid
CA
Senior level
Senior level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The role involves supporting integration and sales of Square's Developer Platform, collaborating with partners, and advising on solutions for sellers.
Top Skills: Full-Stack DevelopmentRestful ApisSaaS
5 Hours Ago
Easy Apply
Remote
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
Partner with Account Executives to design and demonstrate Webflow solutions for Enterprise customers. Lead discovery, solution design, technical validation, demos, workshops, and business case development. Influence product direction, run cross-functional initiatives, and travel up to 25% while supporting multiple active opportunities.
Top Skills: AIAPIsCSSHTMLJavaScriptWebflow
5 Hours Ago
Remote
Canada
Mid level
Mid level
Artificial Intelligence • Legal Tech
Embed with customers to design, build, and deploy GC AI integrations into legal workflows. Develop production-grade API/webhook integrations, troubleshoot deployments, create reference implementations and documentation, and feed product insights back to Engineering to improve the platform. Travel to customer sites up to 25% as needed.
Top Skills: APIsLlmsPythonSdksTypescriptWebhooksWorkflow Automation

What you need to know about the Toronto Tech Scene

Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account