Jobs at Pantheon Platform

Build and maintain scalable, reliable data systems and pipelines, uphold SLOs, partner with Product/Sales/Finance, enable self-service analytics, contribute to data platform strategy, and improve engineering practices for testing, reliability, and documentation.

Own operational excellence and governance for the PDE SDLC, manage and integrate core tools (ProductBoard, Jira, Amplitude, etc.), drive data integrity and automation, create SOPs and workflows, and partner with senior leadership to influence product, design, and engineering operations.

Lead the Hosting Platform engineering team owning roadmap, reliability, scalability, and performance for hundreds of thousands of sites. Drive architecture for edge delivery, container orchestration, databases, caching, and multi-tenant infrastructure; define SLOs, observability, and incident response. Mentor managers and senior engineers, handle critical customer escalations, balance technical debt, and champion AI-native tooling and automation.

Drive redesign of the new-customer experience by building features across Python services, a GraphQL gateway, Auth0-based auth, and Terraform-managed GCP infrastructure. Collaborate cross-functionally, ensure reliable, well-tested deployments, and independently drive projects to completion.

The Senior Technical Program Manager will lead large-scale, cross-functional programs, manage risks, align stakeholders, and improve delivery processes.

Build customer-facing backend systems that transform observability data (New Relic, Grafana, Cloudflare) into actionable product insights. Work on Portfolio Insights, OpenTelemetry exploration, and product analytics using Go, Python, and SQL while collaborating with product and design to deliver performant, cost-aware features.

Own operational excellence and governance across the PDE SDLC. Lead tool strategy and integrations (ProductBoard, Jira, Amplitude, Jellyfish, Guru, Confluence, Zendesk), resolve cross-tool data issues, design and automate scalable workflows and SOPs, and partner with senior leadership to drive adoption and operational reporting.

Lead UX/UI strategy and product direction for a core SaaS product area. Design end-to-end flows, evolve design systems, conduct user research, define vision and success metrics, mentor designers, drive organizational design maturity, and represent the company externally. Apply and integrate AI tools and intelligent features into product experiences.

Own the Next.js Platform, set strategy and roadmap, balance enterprise and developer needs, synthesize research and data to drive product decisions, define success metrics, and lead cross-functional delivery to improve platform performance and outcomes.

Lead Developer Experience product strategy across Autopilot, Multidev, Upstreams and emerging areas (public APIs, MCP integrations, agentic systems). Define roadmaps, measure developer velocity and satisfaction, gather research and competitive intelligence, and align engineering, product, and executives to deliver platform integrations and developer workflow improvements.