Senior Site Reliability Engineer

Who We Are

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming systems, PC, and Mobile, including smartphones and tablets, and are delivered through physical retail, digital download, online platforms, and cloud streaming services. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO.

While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.

Take-Two Direct to Consumer (D2C)

The Direct to Consumer team is a (well-funded) startup within Take-Two. We have offices in San Francisco and Vancouver and have built a culture that enables hybrid work. We're building a commerce and distribution platform for our game labels, partnering directly with our studios to bring value company-wide. Our team is small and agile – we release to our users quickly, and constantly iterate to elevate our product’s quality. We seek regular feedback from our users and labels to make sure we are delivering at and above expectations. We believe in giving our studios the flexibility they need to create the world's greatest games, so we plan to offer a variety of interfaces using modern technology and best practices. Our success is measured by our impact on gamers and developers, not presentations or promises.

The Challenge

A Senior Site Reliability Engineer (SRE) on the D2C team will support our infrastructure, monitoring, and tooling needs. Proven systems and analytical skills will be needed, as you will be helping to build and maintain a production environment that serves the needs of gamers and game development studios worldwide, alongside a group of top-notch engineers. As a member of the D2C SRE team, you will work directly with Engineers, Architects, Operations, and the Take-Two IT team to ensure highly performant, highly available services across a broad range of technologies and products.

What You’ll Take On

• Develop and automate highly scalable infrastructure in the cloud using modern infrastructure-as-code principles.
• Build in performance and operational monitoring to ensure scalability and allow swift diagnosis and resolution of service degradation or disruption.
• Diagnose and resolve technical issues from both internal and external customers.
• Develop tooling to automate and simplify common tasks such as building and deploying applications, and assist with integration into CI/CD pipelines.
• Document processes and procedures relating to the deployment, monitoring, and administration of D2C infrastructure and applications
• Participate in a rotating on-call team to triage, diagnose, and resolve live service issues.
• Be the SRE owner in assigned project teams
• Collaborate closely with fellow engineers and team members, and maintain a strong working relationship based on communication, respect, and trust.

What You Bring 

• 8+ years of professional experience, with proven track record of handling highly scalable and robust large-scale distributed infrastructure
• Experience scaling web applications and microservices using container orchestration systems such as Kubernetes
• Experience implementing monitoring, reporting and alerting on large production systems with tools such as Datadog, Prometheus, and/or ELK
• Experience building and running infrastructure and services on AWS
• Experience supporting live production systems, maintaining high availability and responding swiftly to issues as they appear
• Experience with CI/CD practices, using GitHub Actions, Docker, or equivalent
• Experience provisioning cloud infrastructure using Terraform, or equivalent
• Expertise in Linux operating systems with user level experience in others
• Ability to develop operational tools using Python, Ruby, Bash, and/or NodeJS
• Aim to proactively see opportunities for improvement in our systems and propose solutions
• Strong written and verbal communication skills

Great to Have

• Desire to automate everything possible
• An obsession with performance and providing phenomenal end user experience
• Experience in Azure, GCP, and other cloud providers
• Experience administering databases at scale
• Solid understanding of JavaScript, Go, and/or Java

What We Offer You

• Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth. As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
• Benefits. Medical, dental, vision, pension plan, employee stock purchase plan, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
• Perks. Fitness allowance, employee discount programs, free games & events, stocked pantries and more.

As an equal opportunity employer, Take-Two Interactive Software, Inc. (“Take-Two”) is committed to fostering and celebrating the diverse thoughts, cultures, and backgrounds of its talent, partners, and communities throughout its organization. Consistent with this commitment, Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Two’s equal opportunity commitment, please contact [email protected]

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact [email protected]

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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