Lead the assessment, architecture, roadmap, and end-to-end implementation of Salesforce CRM initiatives. Responsibilities include Sales Cloud and Service Cloud design, automation, integrations, data migration, governance, security, reporting, UAT, deployment, training, adoption, and vendor management. The role partners with business, IT, TMS, developers, and Salesforce consultants to deliver scalable enterprise solutions.
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
We are looking for a Senior Salesforce CRM Implementation Lead / Solution Architect to assess and transform our existing Salesforce environment and lead future-state CRM initiatives. This is a hands-on architecture and implementation leadership role. The ideal candidate can independently assess our existing CRM, recommend the future-state solution, build the roadmap, and lead the organization through implementation while working closely with our IT/TMS and business teams. The reporting location for this role is Brampton, ON.
Responsibilities:
- Assess the current Salesforce environment and identify gaps, opportunities, and technical improvements.
- Define the future-state Salesforce architecture and implementation roadmap.
- Lead end-to-end Salesforce implementations from requirements and solution design through UAT, deployment, go-live, and adoption.
- Provide hands-on expertise across Sales Cloud, Service Cloud, Salesforce Flow/automation, security, reporting, and forecasting.
- Lead API, ERP/TMS integrations, data migration, data quality, and governance.
- Evaluate and implement relevant Agentforce and Data 360 capabilities.
- Work closely with business stakeholders, internal IT/TMS teams, developers, and Salesforce partners.
- Lead UAT, training, change management, and user adoption activities.
- Manage and provide technical direction to Salesforce vendors, consultants, and specialists.
- Establish scalable Salesforce architecture, governance, and best practices.
Requirements
- 8+ years of Salesforce experience, with at least 5+ years in Salesforce architecture and/or enterprise implementation leadership.
- Proven track record leading multiple end-to-end enterprise Salesforce implementations.
- Strong hands-on experience with Sales Cloud, Service Cloud, Flow/automation, integrations, data migration, security, reporting, and forecasting.
- Experience integrating Salesforce with ERP, TMS, APIs, and other enterprise systems.
- Experience with UAT, deployment, training, and user adoption.
- Experience working with and managing Salesforce implementation partners/vendors.
- Strong ability to translate business requirements into scalable Salesforce solutions and architecture.
- Salesforce certifications are preferred, particularly architecture-related certifications.
Independent consultants/contractors with strong enterprise implementation experience are also encouraged to apply.
Benefits
- Competitive Salary
- Healthcare Benefit Package
- Career Growth
Charger Logistics Brampton, Ontario, CAN Office
25 Production Road, Brampton, Ontario, Canada, L6T4N8
Charger Logistics Cambridge, Ontario, CAN Office
Cambridge, Canada
Similar Jobs
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Leads the technical strategy, roadmap, architecture, and global delivery of cloud-native Core Network User Plane sub-services. Oversees engineering practices including CI/CD, SRE, DevOps, security, compliance, scalability, reliability, and cost efficiency across incubation, trials, commercial deployment, and scale-up. Builds engineering culture, establishes ways of working and performance metrics, and collaborates with global leadership, architects, engineers, and SRE teams to deliver customer-centric telecommunications products.
Top Skills:
3Gpp4G/5G Core NetworksAgileAWSAzureCi/CdCloud-Native ArchitectureDevOpsDistributed CloudDpdkEbpfEdge ComputingGCPHyperscalersPublic CloudSite Reliability Engineering (Sre)Sr-IovTraffic SteeringUpf
eCommerce • Fashion • Retail • Sales • Wearables • Design
Leads store operations for Kate Spade New York, supporting sales performance, customer experience, team development, and achievement of business goals. The role requires strong interpersonal skills, strategic agility, creativity, customer focus, and the ability to provide feedback and build effective teams. Candidates must regularly lift 25 pounds, occasionally lift up to 50 pounds, and maneuver throughout the sales floor and stockroom.
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead Data Scientist analyzing global fraud data to identify patterns, develop predictive models, and prevent payment fraud. The role builds fraud-related products and services, extracts insights from large datasets, collaborates with stakeholders, and presents findings to management and clients. Required skills include Python, Spark, complex data queries, and advanced data analysis. Experience with agentic AI systems and Unix is preferred, along with payments or fraud expertise.
Top Skills:
SparkLlm-Based AgentsPythonUnix
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
