Our Mission: Why Lighthouse?
At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.
With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.
Lighthouse Values: Our guiding light
We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment
- Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail
- Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward
- Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals
We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀
Job Details
- 💼 Commercial Stagey Services - Growth Operations, Business Operations
- 📍 Dallas, Texas or Denver, CO
- 🕜 Full-Time/Hybrid
What you will do
As a part of the growing Commercial Strategy Services (CSS) team at Lighthouse, you will be on the forefront of domestic and international expansion for this crucial business function. Over the past decade, our Commercial Strategy Services team has set themselves apart from the competition with our dedicated team of revenue management experts offering holistic revenue management service using the best tools in the industry. As a Senior Revenue Manager, you will lead a portfolio of dynamic and elite hotels in the AMERs region, primarily featuring properties across the Marriott, Hyatt, IHG, and Hilton brands. This role is a premier opportunity to serve as a crucial, senior member of the growing CSS Team
Where you will have impact
- Analyze, recommend, and implement rate, yield, channel, and E-commerce strategy changes for a portfolio of hotels
- Support and/or lead revenue calls with Hotel Owners, General Managers, Directors of Sales and other key stakeholders
- Build and maintain relationships as a trusted advisor for our clientele through ongoing revenue calls and ad hoc communication
- Present summarized key findings and results to ownership and investment groups
- Review Daily Glance reports for each hotel in the portfolio and provide necessary analysis, recommendations, and/or strategy implementations
- Help manage the Online Travel Agent relationships, digital marketing, and promotion participation to increase conversion and placement for hotel clients
- Assist in ad hoc analysis and reports for hotel clients to identify revenue opportunities
- Assist or lead the development of new tools, reports, and processes for the Lighthouse team
- Utilize revenue management reporting and tools to increase room revenue and grow Revenue Per Available Room (RevPAR) index for a portfolio of 8-15 hotels
- Monitor rate parity across all booking channels and ensure straight-line availability to maximize revenue potential
- Provide guidance to hotel teams on the latest brand updates and actionable revenue management opportunities
About our team
Join our Commercial Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The CSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.
What's in it for you?
- Impactful work: Shape products relied on by 85,000+ users worldwide.
- Competitive compensation: Proactively maintained to value your work.
- Flexible working environment: Work from home or at one of our global offices.
- Flexible time off: Autonomy to manage your work-life balance.
- 401k matching: Up to 4%.
- Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
- Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
- Employee Assistance Program: 100% confidential and free.
- Employer paid Short Term Disability + $50,000 Life Insurance
- Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
- Wellbeing support: Subsidized up to 80% ClassPass subscription.
- Referral bonus: Earn rewards for bringing in new talent
Who you are
- At least 3 years of hotel revenue management experience
- Advanced knowledge of at least 3 market appropriate hotel brands and systems
- Experience managing elite, high-profile hotels in dynamic markets
- Experience working with ownership and investment groups presenting results and findings in a poised and professional manner
- Bachelor's in Business Administration, Economics, Hospitality Management, or related field
- Excellent communication skills and comfortability presenting data & analysis
- Strong understanding of hotel operations
- Strong ability to work in a team environment and collaboration during team meetings
- Must be able to read, write, and understand the English language, prepare reports in the proper format, punctuation, spelling, and grammar; speak with poise and confidence
Diversity, equity, inclusion, and belonging
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.
Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!
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