Position: Senior Product Manager
Location: Toronto, ON (Hybrid)
Job
ID#: RQ10629
Duration:
6 Months
Role Overview
We are seeking a Senior Product Manager to provide
strategic product leadership for a large‑scale digital and records
modernization initiative. This role will support organization‑wide discovery
and assessment activities related to the transition from legacy systems to a
modern enterprise document management platform.
The successful candidate will lead product discovery
efforts to establish a comprehensive understanding of system requirements,
business processes, technical impacts, policy alignment, and implementation
considerations. This work will inform a future‑state roadmap that enables a
smooth transition, minimizes business disruption, and supports broader digital
modernization objectives.
Key Objectives
The discovery and assessment activities will focus on
delivering clarity across the following areas:
- Requirements
& Processes: Define requirements and support a
Request for Information (RFI) for migrating documents and metadata from a
legacy system to a modern enterprise document management solution.
- IT
System Impacts: Assess potential impacts on related IT
systems and infrastructure.
- Policy
& Strategy Alignment: Evaluate implications
for compliance with records management policies and alignment with digital
strategy objectives.
- Implementation
Roadmap: Develop an implementation roadmap that
supports a smooth transition, minimizes business disruption, enables
related modernization initiatives, and outlines a clear path for
decommissioning the legacy system.
Must‑Have Capabilities
- Lead
and manage the product vision, roadmap, and priorities to ensure alignment
with business objectives, policy intent, and user needs.
- Define,
refine, and communicate product goals, success metrics, and outcomes
across business and IT stakeholders.
Key Responsibilities
Product Leadership and Discovery
- Lead
the development and evaluation of an RFI assessing the feasibility, cost,
and effort required to migrate records from a legacy system to a modern
document management platform.
- Provide
strategic guidance to integrate vendor findings with business processes
and system decommissioning plans.
- Support
analysis of the legacy system inventory from a product and organizational
perspective.
- Provide
guidance and support throughout discovery activities to ensure alignment
with objectives.
- Work
with stakeholders and project teams to document artifacts related to the
modern document management solution within legacy environments.
- Collaborate
with stakeholders to validate priorities, risks, and dependencies.
Product Planning and Execution
- Own
product planning and execution across the full product lifecycle,
including:
- Gathering
and prioritizing product and customer requirements.
- Defining
and maintaining a clear product vision.
- Ensuring
alignment with organizational strategy and goals.
- Develop
a deep understanding of user and customer experience to:
- Identify
and address product gaps.
- Generate
ideas that improve outcomes and user experience.
- Drive
adoption and value realization.
- Create
internal and external buy‑in for the product vision.
- Translate
product strategy into detailed requirements and prototypes.
- Scope
and prioritize work based on business value and customer impact.
- Partner
closely with delivery teams to ensure timely delivery and effective use of
resources.
Launch, Adoption, and Stakeholder Engagement
- Support
product launch activities, working with communications, leadership, and
product stakeholders.
- Evaluate
communication and promotional plans to ensure alignment with product
strategy.
- Act
as a product evangelist to build awareness and understanding.
- Engage
with users and stakeholders to gather feedback on products and services.
General Skills and Experience
- Experience
delivering prioritized product features with clear justification.
- Experience
working with external vendors or third parties to assess partnerships or
solutions.
- Experience
running pilot or beta programs and developing competitive awareness.
- Strong
collaboration skills with a proven ability to manage competing priorities
and meet deadlines.
- Demonstrated
client and stakeholder relationship management experience.
- A
strong team player with excellent communication skills.
Experience and Skill Set Breakdown
40% – Product Strategy, Vision, and Backlog
Ownership
- Lead
and manage the product vision, roadmap, and priorities.
- Define
and communicate product goals, success metrics, and outcomes.
- Own
and prioritize the product backlog to maximize business value.
- Translate
business needs, policy requirements, and stakeholder input into epics,
features, and user stories.
- Act
as the primary decision‑maker on scope, trade‑offs, and prioritization.
30% – Agile Product Management and Delivery
- Experience
working in Agile delivery environments.
- Participate
in or lead Agile ceremonies, including sprint planning, backlog
refinement, reviews, and retrospectives.
- Provide
ongoing clarification of priorities and requirements to delivery teams.
- Review
and accept completed work to ensure alignment with product goals and
acceptance criteria.
- Monitor
delivery progress, manage dependencies, and proactively address risks.
20% – Public Sector and Business Domain
Experience
- Experience
working in public sector environments with governance, compliance, and
accountability requirements.
- Knowledge
of business processes related to regulatory, compliance, inspection,
enforcement, and legal activities.
- Experience
collaborating with policy, program, operational, and IT teams.
- Ability
to use data and operational insights to inform product decisions and
continuous improvement.
10% – Tools, Metrics, and Documentation
- Experience
using product and backlog management tools (e.g., Azure DevOps or
equivalent).
- Ability
to define, track, and report on product performance metrics and KPIs.
- Experience
producing clear product documentation, decision records, and stakeholder
communications.
About Symbiotic Digital.
Symbiotic
Digital provides the IT Experts you need that solve problems and get things
done. See what the top 2% in their field can do for you.
(Symbiotic Digital is a division of Symbiotic Group Inc.)
We serve customers in two ways, we
provide:
1. Digital Experts: IT Consulting
expertise. Bright Minds That Produce Proven Results
2. Recruitment: Find The Right People You
Need
Serving IT & Business leaders,
Symbiotic Digital provides a business system that enable us to provide the
Expert Technical staff needed to solve challenging business and IT problems. IT
leaders in the most reputable organizations in Canada have relied on Symbiotic
Digital to help them staff difficult assignments with proven Experts uniquely
evaluated by our proven QMS- Quality Management System Staff Development Model.
We are a 100% Indigenous owned company.
Learn more online at https://www.symbioticgroup.com/home-sd/.
Please submit your most recent resume
to: [email protected]
View All Jobs online at: https://www.symbioticgroup.com/view-jobs/
