Senior Product Manager

Help shape how privacy‑first technology protects people in the moments that matter most. Pontosense transforms everyday spaces into intelligent environments that can recognize risk and respond proactively, all without intrusion. Our technology helps older adults stay independent longer and gives families and care providers confidence that the people they love are safe. 

Pontosense is looking for a Senior Product Manager to own and scale our B2B safety and wellness platform, Silver Shield, used by care organizations and partners to protect older adults with privacy‑first sensing technology. You will drive the end‑to‑end roadmap for our B2B offering, from customer discovery through launch and iteration, working closely with go‑to‑market, operations, and engineering to turn our sensing technology into a category‑defining AgeTech solution for enterprise and channel partners. 

This is a hands‑on, senior individual contributor role for someone who wants real ownership, clear outcomes, and the chance to help define how Pontosense scales our B2B business. 

What you’ll do 

• Own the product strategy and roadmap for Silver Shield’s B2B offering, aligning it with Pontosense’s mission to deliver privacy‑first safety and wellness at scale. 

• Deeply understand our B2B segments (for example, home care providers, senior living, health system and channel partners) and their workflows, economics, and success metrics. 

• Lead discovery with customers and partners to validate problems, prioritize opportunities, and translate insights into clear requirements, user stories, and experiments. 

• Collaborate with engineering and design to deliver reliable, scalable features spanning device, cloud, and integrations, balancing usability, safety, and operational constraints. 

• Work closely with Sales, Partnerships, and Customer Success on pilots, rollouts, and ongoing optimization, ensuring the product supports sustainable revenue and adoption. 

• Define and track key product and business KPIs (adoption, activation, usage, retention, incident response times, etc.) and use data to drive prioritization and iteration. 

• Shape packaging, pricing hypotheses, and commercial constructs in partnership with leadership and GTM teams for B2B and partner‑led deployments. 

• Create clear product documentation and enablement content that helps internal teams and external partners understand and position Silver Shield effectively. 

• Represent the product in customer meetings and partner conversations, acting as the voice of the user internally and the voice of the product externally. 

• Contribute to the product culture at Pontosense by bringing best practices in B2B product management, experimentation, and outcome‑driven planning. 

Who you are 

• You have significant experience (typically 5–8+ years) in product management, with a strong track record in B2B or B2B2C products. 

• You’ve owned a product or major product area end‑to‑end, from discovery and prioritization through delivery, launch, and iteration, with measurable impact on revenue or adoption. 

• You are comfortable working with products that span hardware and software, even if you are not an engineer yourself, and you can translate technical capabilities into simple value propositions for non‑technical buyers and users. 

• You understand how to build for and with partners, such as care providers, channel partners, or platforms, and you know how to balance their needs with those of end users. 

• You are data‑informed but not data‑paralyzed: you use quantitative and qualitative insights to make decisions, set hypotheses, and adjust course quickly. 

• You thrive in early‑stage, fast‑moving environments where priorities shift, and you are motivated by ownership, ambiguity, and the chance to build something that can scale globally. 

• You are an excellent communicator who can align stakeholders, write clearly, and tell compelling product stories to internal teams, executives, and external partners. 

• You care about impact in the real world, particularly in supporting aging in place, safety, and dignity for vulnerable populations. 

Nice to have 

• Experience working with, AgeTech, digital health, or safety‑critical products. 

• Background in building products for care organizations, senior living, home health, or related verticals. 

• Familiarity with partner‑led go‑to‑market motions (for example, telecoms, platforms, or integrated solutions) and the associated product requirements. 

• Exposure to privacy, security, or regulatory considerations in healthcare or adjacent spaces. 

• Experience building and iterating on API‑led products or platforms, including working closely with engineering on API design, documentation, and developer experience. 

Why join Pontosense  

• Be part of a mission‑driven company reshaping the future of wellness technology.  

• Work with a global team of innovators passionate about improving lives through intelligent sensing.  

• Play a key role in defining customer experience and strengthening our partnerships worldwide.  

• Competitive compensation and performance‑based growth opportunities.  

• Comprehensive health and wellness benefits.  

• Flexible, hybrid work environment that values autonomy and ownership.  

Our commitment  

At Pontosense, we are committed to creating a workplace that is inclusive and accessible to all. We value diversity and believe that everyone deserves an equal opportunity to succeed.  

If you have a disability or special need that requires accommodation during the hiring process, please let us know. We will work with you to make the necessary accommodations to ensure a fair and positive experience for all applicants.  

We strive to provide accessible communication and technology for our employees and customers and always look for ways to improve. If you have any feedback or suggestions on how we can improve accessibility in our workplace, please don’t hesitate to contact us.  

We are proud to be an equal opportunity employer and welcome candidates from all backgrounds to apply for open positions at our company.