Jobs at Pontosense

Build and improve React Native mobile applications for iOS and Android using TypeScript. Collaborate with product leadership on UX and UI decisions, prototype and ship polished features, integrate APIs and connected devices, and improve app performance, reliability, accessibility, and usability. Use AI development tools to accelerate delivery while contributing to product direction and intuitive experiences for families and older adults.

Provide hands-on customer support for families, care partners, and care organizations using Pontosense and Silvie products. Own tickets across calls, emails, and chats; assist with setup and troubleshooting; resolve escalations from the BPO team; create help-centre content; and identify recurring customer issues for product and engineering teams. The role is hybrid in Toronto or Waterloo, with remote flexibility.

Build and lead Silvie’s ambassador community across Canada and the US. Recruit respected older adults and their families, develop relationships, capture testimonials and videos, host events, share stories across marketing channels, gather product feedback, and manage ambassador engagement, tracking, recognition, and referrals.

Build and own Silvie’s SEO and AEO program from the ground up. Responsibilities include keyword research, content strategy and publishing, technical SEO, schema, internal linking, comparison pages, authority building, AI citation optimization, and performance dashboards. The role partners with growth, product, content, and support teams to create trustworthy content for families researching aging-at-home safety, while directly driving organic traffic, AI referrals, sign-ups, and revenue.

Supports major partners and agencies through technical onboarding, platform integrations, API and data-flow implementation, deployment, and ongoing account coordination. The role helps customers launch and maintain stable solutions, develops rollout documentation, resolves field issues, and relays detailed customer feedback to product and engineering teams. It is a hybrid Toronto or Waterloo position with remote flexibility and reports to the Solutions Lead.

Owns the end-to-end hardware supply chain across international factories, Canadian and U.S. logistics nodes, and customer delivery channels. Responsibilities include forecasting, purchasing, lead-time and safety-stock management, inventory replenishment, refurbishment, repair, reverse logistics, SOPs, dashboards, scorecards, and parcel economics. The role builds and operates a scalable supply chain system while coordinating with manufacturing partners, engineering, leadership, warehouses, and 3PLs.

Create 2D and 3D explainer, launch, feature, and product videos that make Pontosense’s radar sensing technology understandable and memorable. Own motion projects end to end, from storyboarding through final render, while collaborating with engineering and leadership. Build a scalable motion language, templates, and visual assets for launches, sales, partner communications, websites, and social media. Work quickly in a hands-on startup environment while maintaining polished, warm, privacy-focused creative quality.

Build and own Silvie’s SEO and AEO program from the ground up. Responsibilities include keyword research, answer-focused content, technical SEO, schema, internal linking, comparison pages, authority building, publishing, and performance measurement. The role will optimize visibility across Google and AI assistants, create dashboards for rankings and conversions, and collaborate with growth, product, content, and customer support teams to develop trustworthy content for families and caregivers.

Provides technical onboarding, integration, and ongoing account support for agencies and major partners. Builds and maintains APIs and data flows, coordinates deployments, creates rollout documentation, troubleshoots customer issues, and communicates field feedback to product and engineering teams. Partners with the Solutions Lead on key accounts and major deals while helping customers launch and operate the company’s sensor platform successfully.

The Director of Finance will build and lead Pontosense’s finance function across Canada and China. Responsibilities include consolidated monthly close, forecasting, FP&A, product costing, inventory and COGS planning, financial controls, annual audits, tax coordination, investor reporting, fundraising models, and diligence preparation. The role partners closely with the CEO and leadership team, initially operating hands-on while establishing scalable processes and eventually building a finance team.

Own Pontosense’s company narrative across technical content, demo videos, LinkedIn, website news, YouTube, and social channels. Translate radar sensing, AI, product progress, partnerships, and company culture into clear, credible content for partners, investors, talent, and industry audiences. Work directly with the CEO and technical teams, support leadership thought leadership and press, manage the content calendar, and measure engagement and inbound impact.

The Director of Finance will build and lead Pontosense’s finance function across Canada and China. Responsibilities include monthly close and consolidation, forecasting, FP&A, product costing, inventory and COGS planning, audits, tax relationships, financial controls, and investor reporting for the company’s next raise. The role partners directly with the CEO and leadership team, provides decision-ready financial insights, and will eventually grow into leading a finance team.

Build and improve iOS and Android applications with React Native and TypeScript. Collaborate with product and design teams to create polished, accessible mobile experiences, prototype and ship features, integrate native modules and connected-device functionality, and maintain performance, reliability, testing, monitoring, and secure real-time data handling. Use AI development tools daily while contributing to UX decisions and solving real user problems.

Build Silvie’s community and social presence through customer stories, testimonials, organic video content, campaigns, ambassador and referral programs. Film, interview, edit, and publish content featuring seniors, families, caregivers, and home care agencies. Develop testimonial systems, grow audiences, measure campaign performance, and share customer insights with product and support teams. This is a hands-on role with ownership of the community and social playbook.