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ZS

Senior Operations Coordinator - Procurement

Posted 2 Hours Ago
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Hybrid
Chicago, IL
Senior level
Hybrid
Chicago, IL
Senior level
Leads strategic sourcing and category strategies across indirect spend areas including HR, IT, Marketing, Legal, and Professional Services. Manages sourcing events, supplier evaluations, negotiations, contracts, total-cost modeling, sustainability criteria, and value reporting. Partners with senior stakeholders, leads cross-functional teams, drives change management, and develops procurement capabilities in a global organization.
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ZS is seeking a Sourcing Manager to execute strategic sourcing projects and category strategies across indirect spend categories including HR, IT, Marketing, Legal, and Professional Services. This role will optimize total value across cost, quality, service, risk, innovation, sustainability, and savings while partnering closely with business stakeholders across ZS regions and functions. This is a unique opportunity to join a newly forming team at an exciting stage of growth, where you will help build and scale procurement capabilities, influence future operating models, and establish best practices that support ZS's continued expansion.
What You Will Do
  • Develop and maintain category profiles, sourcing pipelines, and category strategies for assigned indirect categories including HR, IT, Marketing, Legal, and Professional Services.
  • Execute sourcing events end-to-end, including requirements definition, RFI/RFP/RFQ management, supplier identification, bid analysis, supplier evaluation, and recommendation development.
  • Lead negotiations, MSA/SOW development, and renewals by securing commercial terms, service levels, and risk protections that maximize total value.
  • Incorporate total cost and total value modeling, TCO analysis, spend analysis, market intelligence, rate analysis, and benchmark insights into sourcing events and supplier decisions.
  • Embed responsible sourcing and sustainability criteria into category strategies, sourcing events, and supplier relationship management activities.
  • Define and report total value delivered, including hard savings, cost avoidance, service and quality improvements, risk reduction, and innovation.
  • Lead cross-functional sourcing project teams across ZS regions and business units.

Business Partnering
  • Act as a trusted procurement partner to ZS corporate functions, building strong relationships with budget owners and senior stakeholders.
  • Facilitate discussions around business requirements, supplier strategy, and category implications; partner with internal customer groups to define value levers, specifications, service levels, and scopes of work.
  • Translate function and practice plans into an indirect sourcing pipeline and influence large and strategic buying decisions based on total value, balancing cost against quality, speed, and risk.
  • Drive change management with colleagues and key contacts, promote sourcing best practices and policy compliance, and report category value performance to business leadership.

Skills and Capabilities
  • RFx management, supplier negotiations, MSA/SOW contract writing, category strategy development, value strategy formulation, total cost / total value modeling, supplier management, and contract management.
  • Strong communication skills with the ability to influence senior stakeholders and drive outcomes in a global, decentralized, matrixed organization with limited supervision.
  • Project management skills and the ability to lead cross-functional teams through complex sourcing initiatives.
  • Ability to thrive in a collaborative, cross-functional environment and build trusted relationships across business functions.
  • Proven ability to influence decisions and drive measurable outcomes across a matrix organization.

What You Will Bring
  • S. / B.A. degree in Business or a related field; CIPS, CPSM, or equivalent certification preferred.
  • 5-8+ years of strategic sourcing or procurement experience across indirect categories such as HR, IT, Marketing, Legal, and Professional Services.
  • Demonstrated success delivering quantifiable value beyond price, including savings, cost avoidance, service improvements, quality gains, risk reduction, and innovation.
  • Experience in a professional services or life sciences environment preferred.
  • In-depth knowledge of strategic sourcing processes and technology, including Source-to-Pay and contract lifecycle management tools.
  • Fluency in English.
  • Client-first mentality

How you'll grow:
  • Cross-functional skills development & custom learning pathways
  • Milestone training programs aligned to career progression opportunities
  • Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States , visit ZS US office locations | Where we work | ZS .
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
Work Authorization:
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
To complete your application:
An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com
Salary: $94,000.00 - $104,500.00

ZS Toronto, Ontario, CAN Office

Since the Toronto office opened in 2002, ZS Canada has been partnering with local companies to help them face critical challenges and embrace opportunities through our deep expertise.

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