Senior Manager, Training & Capability Strategy

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Human Resources

Job Sub Function:

Learning & Instructional Design

Job Category:

Professional

All Job Posting Locations:

Markham, Ontario, Canada

Job Description:

Johnson & Johnson is recruiting for a Senior Manager, Training & Capability Strategy, to be located in one of the following locations:

United States

Titusville, NJ

Raritan, NJ

New Brunswick, NJ

Malvern, PA

Horsham, PA

Cornelia, GA

San Angelo, TX

Puerto Rico:

San Lorenzo

Manati

Gurabo

Anasco

Canada

Markham, Canada

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

As a member of the Supply Chain Excellence organization, this role is accountable for designing and implementing the enterprise strategy for J&J Operating System (JJOS) training, capability development, and certifications across Johnson & Johnson. This role owns the development of a scalable, role‑based training roadmap spanning JJOS methodology, Lean, Six Sigma, Asset Management, and related capabilities, ensuring alignment with Innovative Medicine, MedTech, and enterprise priorities. The Senior Manager builds and sustains a robust Train‑the‑Trainer model to enable consistent, cost‑efficient delivery and long‑term program sustainability. Working closely with site, functional, and enterprise partners, this role links capability development to measurable business and value outcomes, providing leadership‑ready insights that support operational excellence, talent development, and continuous improvement across the global supply chain. This role partners closely with the Training & Execution team to ensure programs are delivered effectively.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States & Puerto Rico - Requisition Number: R-063404

Canada - Requisition Number: R-066754

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission

Key Responsibilities:

Training Strategy & Roadmap

a) Define and implement the enterprise strategy for J&J Operating System (JJOS) training programs and certifications (e.g., Lean, Six Sigma, Asset Management, etc)

b) Develop and maintain a multi‑year training program roadmap aligned to Innovative Medicine, MedTech, and Enterprise Function’s priorities

c) Develop and deploy a communications plan aligned with the training program strategy to promote programs and celebrate successes

d) Ensure training offerings are role‑based, scalable, and aligned to operating model maturity and site needs

e) Continuously grow the training strategy based on performance insights, business demand, capability gaps, and external benchmarking

Program Design, Delivery & Sustainability

a) Design standardized, high‑quality training curricula and learning pathways across JJOS capabilities

b) Ensure consistent, effective execution of training programs across sites and functions

c) Embed sustainability mechanisms and feedback mechanisms to maintain content relevance, quality, and adoption over time

d) Establish clear certification criteria, proficiency levels, and recertification requirements

e) Balance rigor and practicality to drive applied learning and operational impact

f) Integrate training programs into broader talent development and capability‑building strategies

g) Support content development activities of other team members, as required

Train‑the‑Trainer & Talent Development

a) Design and implement a Train‑the‑Trainer program to build internal instructional capability across the Enterprise

b) Enable associates to serve as certified trainers, coaches, and capability leaders

c) Cultivate a community of practice to sustain knowledge sharing and continuous improvement

Value Realization & Performance Management

a) Define and implement value realization methodologies for JJOS training programs

b) Establish clear links between training, uplifting capability and business outcomes (e.g., efficiency, cost, reliability)

c) Partner with Finance and SCE Strategy & Business Excellence to validate assumptions and track realized benefits

d) Communicate value through leadership‑ready insights, dashboards, and narratives

Cost Efficiency, Governance & Partnerships

a) Ensure training programs are delivered in a cost‑efficient and scalable manner

b) Establish governance to maintain standards, prioritize investments, and manage demand

c) Partner with site, functional, and enterprise customers to align needs, expectations, and execution

d) Act as a trusted advisor to leadership on capability priorities and investment decisions

Qualifications

Education:

• Bachelor of Arts, Bachelor of Science or equivalent university degree required.

Experience and Skills:

Required:

• Minimum of ten (10) years of relevant work experience across multiple functions of Supply Chain.
• Demonstrated experience working in global, matrixed environments and interfacing with diverse stakeholders, including senior executives.
• Program and project management experience, including leading strategic initiatives and continuous improvement efforts.
• Strong ability to design and implement enterprise‑level capability and training strategies
• Experience building roadmaps and operating models that scale across sites and functions
• Digital Mindset: Demonstrates a digital‑first approach by employing AI, analytics, and enterprise digital tools to enable scalable solutions and drive measurable business impact.
• Ability to connect training, performance, and value outcomes
• Experience translating CI methodologies into practical, role‑based learning experiences
• Understanding of site and functional operating realities in complex, global environments
• Strong knowledge of coaching, facilitation, and adult‑learning
• Ability to enable others to teach, coach, and lead capability deployment
• Experience defining, tracking, and communicating program value and benefits
• Ability to link capability development to measurable operational and financial outcomes
• Strong analytical skills with the ability to synthesize insights for senior leadership
• Executive‑ready communication and storytelling capabilities
• Ability to drive alignment and adoption without direct authority
• Proficiency with learning platforms, portfolio/reporting tools, and enterprise analytics
• Advanced Excel, PowerPoint, Word, and Co-Pilot: Strong proficiency with Microsoft Office Suite.
• Experience engaging with external vendors to develop and deliver training programs
• Experience creating and managing team budgets

Preferred:

• Skills with data visualization tools such as PowerBI
• Lean, Six Sigma, or similar certification

Other:

• Proficiency with English language required
• 10% international and domestic US travel

• As applicable for the role - Under current guidelines, this position is eligible for a discretionary performance bonus.​

• The Company uses Artificial Intelligence in its assessment of applicants.​

• This job posting is for an existing position.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Coaching, Cultural Competence, Facilitation, HR Strategic Management, Instructional Design, Instructional Development, Learning and Development (L&D), Learning and Development Operations, Learning Culture, Monitoring and Evaluation (M&E), Organizing, Quality Assurance (QA), Reporting and Analysis, Talent Management, Technical Credibility, Training Delivery Methods, Training Needs Analysis (TNA)

The anticipated base pay range for this position is :

110,000 - 189,750

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours  Additional information can be found through the link below.  https://www.careers.jnj.com/employee-benefits