Company: CLIC
Department: Individual Insurance and Wealth Management
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant
The Opportunity:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.
Our Individual Insurance, Individual Wealth Management, and Group Retirement & Savings teams deliver products and services that provide financial security to Canadians. Along with our distribution partners, we help our clients with some of their most important needs: protecting their families’ lifestyle in the event of a death, disability or illness; reaching their saving goals; and building a secure and comfortable retirement. We operate with a high level of trust, integrity, and inclusivity to produce positive impacts for all our stakeholders.
The Sr Manager, Term Insurance Pricing is instrumental in the development, pricing, and product support of a variety of Individual Insurance products and will work closely with the Sr Manager, Perm Insurance Pricing and team. This work directly impacts the financial position of the company. Most product features and rates are set at time of issue and guaranteed for the duration of the policy; products must be carefully managed. This position also deals directly with distribution in support of these products.
How you will create impact:
- Manages performance through the Elevate program, including the planning, assessing, and review phases and ensuring understanding of job and performance expectations, taking steps to remove barriers to success, facilitating empowerment, encouraging accountability, and providing appropriate rewards and recognition.
- Participates in planning activities such as providing input into strategic plans, developing unit plans, identifying priorities and scope of activities for unit operations, designing/modifying work structures to meet business needs, and researching and planning high-level operational efficiencies.
- Ensures appropriate policies, procedures, standards, and guidelines are in place for area of responsibility, and monitors compliance with corporate policies.
- Resolves escalated issues and makes informed decisions, providing guidance to others to enable them to handle in future
- Exchanges relevant information with internal and external clients, presenting ideas, fostering positive client relationships and negotiating settlement of issues/complaints as well as acting as unit spokesperson in meetings
- Develop pricing assumptions to be used in the pricing model including expenses, lapses, mortality, interest, and sales mix.
- Pricing and determination of profit expectations of term, critical illness, disability insurance, direct mail products and other benefits.
- Monitor industry trends and benchmarks to stay current with the marketplace and understand the competitive environment through research and competitive comparisons.
To join our team:
- You have completion of the Fellow of the Canadian Institute of Actuaries (FCIA) designation.
- You have at least 7 years of related progressive experience in this or a similar role.
- You are proficient with AXIS software and MS Office.
- You have general management skills including planning, budgeting, scheduling, people management, service delivery.
- You have Investment knowledge.
How you will succeed:
- You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
- You foster innovation and continuous improvement with a focus on client experience.
- You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
- You successfully convey messages and demonstrate openness to exploring alternative points of view.
- You use critical thinking to guide decision making.
What you need to know:
- You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
What’s in it for you?
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
Expected salary range $114,021 - $164,021+
The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.
Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.
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Co-operators Guelph, Ontario, CAN Office
101 Cooper Dr, Guelph, Ontario, Canada, N1C 0A4


