Who We Are
At KEV, we help school districts eliminate the school finance blind spot. Our platform gives district finance teams real-time visibility and traceability into every dollar collected at the school level; whether it’s cash, check, or digital. From field trips to fundraisers, we help them manage every dollar with confidence. More than 27,000 schools across North America trust KEV to manage over $8 billion annually. By unifying payments, accounting, and reporting, KEV simplifies life for bookkeepers, builds trust with parents, and gives finance leaders the oversight their current systems cannot. It’s how we help schools stay compliant, reduce risk, and focus on what matters most, student success.
Backed by Five Arrows, the PE arm of Rothschild & Co., KEV is investing more than ever to support K–12 in a world of tighter budgets, rising scrutiny, and fast-changing tech. We’re headquartered in Toronto, with offices across North America.
If you’re excited by the idea of building tech that protects schools, empowers finance teams, and improves education through better systems, KEV is the place for you.
About the RoleThe Product Ops Team is integral to KEV’s success, driving operational excellence, clarity, and scalability across Product and Engineering. We partner across the organization to deliver efficient AI-workflows, data-driven execution and foster a culture of accountability, speed, and continuous improvement.
We are looking for a Senior Manager, Product Operations to join our growing team. In this role, you will be responsible for building and scaling the systems, processes, AI innovation, and tooling that power how our product teams plan, execute, and deliver. You will work closely with Product, Engineering, Finance, and other cross-functional teams and contribute to improving execution velocity, alignment, and decision-making across the organization. The ideal candidate is highly organized, system-oriented, and execution-focused, with experience in SaaS product environments and a strong bias toward action and building.
- Own and scale product operations frameworks (e.g., OKRs, planning cadences, execution tracking) — driving alignment between product strategy and delivery while improving organizational visibility
- Design and implement scalable systems and processes — enabling operational efficiency, reduced friction, and increased team velocity
- Leverage AI and automation to streamline workflows and reduce manual coordination — contributing to productivity gains and smarter ways of working
- Own and optimize the product and engineering tooling ecosystem — ensuring strong adoption, consistent practices, and improved execution quality
- Build and maintain resource planning and capacity models — enabling leadership to make informed prioritization and investment decisions
- Lead cross-functional operational initiatives — driving alignment across Product, Engineering, Finance, and G&A functions to improve overall business performance
- Develop reporting frameworks and dashboards — supporting data-driven decision-making and clear executive communication
- Partner with Technical Product Managers and Engineering teams — ensuring smooth execution across the product lifecycle from planning through release
- Continuously identify and eliminate inefficiencies — ensuring scalable processes that support long-term growth and operational excellence
- 3–6+ years of experience in product operations, program management, business operations, or a similar role
- Strong systems thinking and a first-principles approach to solving complex operational challenges
- Proven experience leading cross-functional initiatives from ambiguous starting points to measurable outcomes
- Hands-on experience with AI tools, automation, or building internal systems that improve workflows
- Experience with product development processes, Agile methodologies, and tools such as Jira or similar platforms
- Strong analytical and financial acumen, with experience working with data, reporting, and resource planning
- Highly organized with exceptional project management skills — and ability to manage multiple priorities effectively
- Ability to influence and align senior stakeholders without formal authority — enabling better decision-making and execution
- Strong communication skills — contributing to clarity, alignment, and effective collaboration across teams
- Competitive compensation – We believe in rewarding great work with fair, competitive pay.
- Meaningful benefits– Because your well-being matters; both at work and at home.
- Retirement Savings Support – We help you plan for your future with company-matched programs, including RRSP matching in Canada and 401(k) contributions in the U.S.
- Professional development – We invest in your growth with ongoing learning, stretch opportunities, and continuing education, including KEV Academy for onboarding and skill-building, plus KEV University, our online platform offering a wide range of courses.
- Hybrid model – 3 days in the office to collaborate and connect, with flexibility the rest of the week.
- Flexible PTO – Take the time you need to recharge with close to 4 weeks of vacation and a company-wide holiday closure
- Office perks – Enjoy a fully stocked snack bar and occasional catered lunches—because we know that great conversations (and ideas) often start around good food.
Why You’ll Love Working at KEV
- Make a real difference every day – At KEV, your work supports children, parents, and schools across North America. We don’t just build software, we create solutions that simplify lives and strengthen communities. Our mission is rooted in impact, and every team member plays a vital role in shaping the future of K-12 education.
- The KEV Way – At KEV, you’ll never feel stuck in the status quo. You’ll be part of a team that’s constantly questioning, improving, and innovating—always with one guiding focus: How does this help our schools and the students they serve? It’s a culture that challenges you to do your best work while reminding you why it matters.
- Grow with us – We’re scaling fast, and so are our people. At KEV, you’ll have real opportunities to learn, develop, and shape your career. Whether advancing in your role or exploring a new path, you’ll be supported every step of the way.
- Work alongside excellence – You’ll be part of a team with integrity who treat their colleagues with respect. who are accomplished but humble, collaborative but accountable. It’s a place where you can do your best work while feeling supported and inspired by the people around you.
- Celebrate Community and Culture – At KEV, we connect, recognize, and celebrate our people. Join Club KEV for team-building fun, hear directly from customers in our Voice of Customer Series, stay aligned with Monthly Townhalls, and be inspired by the KEVite Awards, where top contributors are recognized by their peers.
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by an individual joining the KEV team in this or any other capacity.
KEV Group is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with Human Resources or the hiring manager.
KEV Group is an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Visit our website for more information and details about working at KEV.
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