Senior Manager, Operations Systems & Data

Numeris is Canada’s most trusted and authoritative source for broadcast measurement and consumer behaviour data. As well, the industry leading intelligence provider to broadcasters, advertisers, and agencies. We have been recognized for over 75 years as providing the gold standard in audience intelligence. 

We have great people who do exceptional work. We take pride in building an environment of continuous learning and career advancement opportunities. Our teams are collaborative, curious, and dedicated to creating quality experiences. We love what we do, enjoy each other’s company, and support initiatives to give back to our communities. We are looking for people to help us shape the future of Numeris, and have a lot of fun along the way.

The Senior Manager, Operations Systems & Data leads the strategic direction, modernization, and optimization of operational processes and systems within Data Transformation. This role ensures the department evolves to handle complex data from multiple diverse inputs by integrating advanced methodologies and tools, positioning the organization at the forefront of data transformation.

The role focuses on aligning operations with corporate strategic initiatives, leveraging collaboration with Product, IT, PMO and Research teams to implement forward-thinking approaches that enhance scalability, efficiency, and data quality. By driving strategic initiatives and fostering a culture of innovation, the Senior Manager ensures the department supports the organization’s long-term objectives and readiness for emerging challenges.

Key Responsibilities

• Strategic Leadership:
• Drive the department's evolution towards modern methodologies for managing and analyzing complex data from diverse sources.
• Develop and implement strategies that align departmental goals with organizational priorities and future needs.
• Lead initiatives to integrate advanced tools and technologies, ensuring scalability and efficiency in handling growing data complexity.
• Collaborate with Product, IT, PMO and Research teams to ensure alignment and seamless integration of new products, systems, solutions and methodologies.




• Systems & Engineering:
• Oversee the management, configuration, integration, and upgrade of operational systems to meet evolving business and technological needs.
• Develop and implement system architectures that support high-performance data processing and analytics, in collaboration with Product and IT.
• Lead the installation, maintenance, and lifecycle management of equipment at client premises, ensuring minimal downtime and optimal performance.
• Develop robust documentation and processes for system management to ensure consistency and reliability.
• Drive initiatives to enhance system resilience, security, and scalability, addressing current and future operational demands.
• Collaborate with technical teams to troubleshoot and resolve complex system issues efficiently.




• Process Modernization & Innovation
• Identify and prioritize opportunities to modernize workflows and adopt cutting-edge technologies that improve operational effectiveness.
• Design resilient processes capable of adapting to evolving priorities and emerging data challenges.
• Lead change management efforts to transition to advanced methodologies with minimal disruption to operations.
• Optimize triage and escalation processes to enhance responsiveness and efficiency in managing complex workflows.




• Team Development & Future-Ready Skills
• Oversee a forward-looking talent development strategy to equip team members with skills needed for modern data transformation, in collaboration with P&C
• Mentor and coach team members, fostering a culture of continuous learning and high performance
• Collaborate with organizational leaders to enhance employee engagement and leverage feedback to improve departmental performance.
• Develop career progression plans that align individual goals with the department’s strategic objectives.




• Organizational Alignment & Expertise
• Stay informed on industry trends, emerging technologies, and best practices in data transformation and analytics.
• Strengthen cross-departmental relationships to ensure cohesive support for organizational initiatives.
• Build a strong internal and external network to identify opportunities for collaboration and innovation.

Qualifications Required

• Undergraduate degree in Operations Management, Data Science, or a related field.
• Preferred: Certifications such as Agile Scrum Master or PMP.
• 5-7 years of experience in operations management, data transformation, or related fields.
• Proven experience implementing modern data methodologies and managing complex projects.
• Expertise in advanced tools and systems, including Machine Learning, Big Data platforms, and workflow optimization technologies.

Perks of working at Numeris

• Be part of an evolutionary journey in the audience measurement and data space; work on exciting projects, add value & make a positive impact to our Company.
• Competitive salary, benefits package and group savings and retirement program. (Health and Dental employer paid premiums).
• Flexible Work location (on-site offices in Toronto, Montreal and Richmond, remote – work from home, hybrid as required per role).
• Flexible Summer Hours Program between May - September.
• Paid Time Off during the holiday’s closure between Christmas & New Year’s Day.
• Education Reimbursement: For those wishing to pursue additional professional development, funding up to $1000 per year is offered (some conditions apply).
• Continuous learning and development via Percipio, our Learning Management System.
• Be part of additional programs such as MentorMe, which helps our employee’s network, and grow within the organization. 
• Leadership Training offerings for new and emerging leaders.
• Employee Wellness Programs: Partnership with Kii Health, our EFAP program
• Employee Recognition program using Teamo Points Platform.
• Employee Appreciation Events via CultureClub to celebrate ALL of our Employees.
• Culture of great teams, coworkers and supportive leadership.
• Perkopolis: Participation in a program that provides exclusive discounts on products and services to employees. Perks include shopping discounts, movie tickets, services, event/show tickets and much more!

Values

Data-driven : Driving intelligence through data 

Conscious Transparency: Bringing transparency in a world dominated by Walled-Gardens   

Collaboration through trust: Working together towards achieving common goals   

People first: Increased employee experiences through flexibility and providing a voice for everyone   

Commitment to the best: Bringing the best solutions to Canada 

Numeris is an equal opportunity employer

We are committed to creating an accessible environment for all our employees and foster a culture that focuses on diversity, equity, inclusion and belonging. We believe that a diverse workforce helps everyone contribute in meaningful ways towards our shared success.