Senior Manager, Operational Risk Management

Operational Risk Management

Support the business activities related to implementation of various risk identification tools:  the new initiative risk assessment (NIRA) and the Risk and Control Self-Assessment (RCSA)
Evaluate and challenge Key Risk Indicator (KRI) reporting to validate accuracy and identify trends.
Lead the development, administration and maintenance of the Bank’s Governance, Risk Management and Compliance (GRC) tool (Resolver), identifying system led automation opportunities for current processes and promoting operational efficiencies.
Provide oversight to the business through assessments, ensuring remediation / action plans are appropriately addressed, monitored, reported and escalated, as necessary.
Oversee the management of the Operational Risk Event life-cycle
Responsible for providing effective independent oversight and challenge of the business operations and risk profile to ensure that risks have been appropriately identified and managed.
Provide guidance, oversight, review and effective challenge of Enterprise issue remediation until closure.
Provide recommendations on potential emerging risks and significant events which could have a material impact on the successful achievement of corporate objectives.
Assist with operational risk training programs and program awareness delivery.
Assist and provide guidance on Fraud risk mgmt., ensuring both 1st and 2nd line have effective risk management programs
Lead a team of Operational Risk Professionals, with responsibility for the tracking and delivery of BAU activities and driving a collaborative working environment.
Conduct regular performance check-ins, goal setting, and development planning aligned with individual and team objectives.
Work directly with leads of other Non-Financial risks and ensure programs are integrated and aligned where possible and reporting is cohesive and consolidated

Operational Risk Governance & Oversight

Contribute to reviews and updates to operational risk policies, guidelines and standards.
Create and maintain operational risk management guidelines, manuals and tools.

Business Advisory

Assist with oversight activities with business units to enhance the management of operational risk.

Risk Reporting

Lead and manage regularly scheduled and ad-hoc risk reporting and analytics to support senior management reporting, ensuring data and reporting accuracy, completeness and timeliness.
Lead the preparation of the regularly scheduled Operational Risk Sub-Committee, including scheduling, minutes, material preparation and distribution.

Let's Talk About You!

Undergraduate degree in finance, economics, business administration or commerce complemented by a professional designation in finance or accounting.
3-5 years of experience in an operational risk and/or information technology risk oversight role in a financial institution.
Risk Management certification such as, Canadian Risk Management Designation (CRM) would be considered an asset.
Basic knowledge of risk management, compliance matters, and corporate governance.
Strong analytical and quantitative skills and problem-solving abilities. Strong attention to detail.
Strong written and verbal communication skills coupled with meeting facilitation abilities and good presentation skills.
Good organizational, project and time management skills to efficiently deliver concurrent projects with competing priorities. PMP would be considered an asset.
Experienced in audit or sampling techniques and regulatory/legal requirements of financial institutions.
Developing knowledge and awareness of the financial industry, risk management practices and regulatory and/or policy changes.