Senior Manager, HR Operations and Global Payroll

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets.  United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

We are seeking a Senior Manager, Global Payroll & HR Operations to lead the delivery and continuous evolution of HR operations, including ownership of end-to-end payroll effectiveness. In this role, you will lead a team of global payroll and HR administration specialists, providing both hands-on support and developing long-term operational plans that enable the organization to scale. This role is a trusted partner to business leaders, HR and other internal stakeholders, working in partnership to deliver a seamless end to end payroll experience. In this role, you will also lead global program and process harmonization and improvement initiatives, continuously improving our global HR service delivery.

This role reports to: Director, Human Resources Technology, Operations, and Workforce Insights

This role is hybrid (2-3 days/week in the office) - based in Toronto, ON.

Key Accountabilities:

Global Payroll

• Complete Canadian and US semi-monthly payroll for salaried and hourly employees within our HRIS, Workday. Provide oversight of payroll service delivery and vendor management in other regions including UK, Singapore, Vienna and Hong Kong.

• Complete required year end tax and compliance activities, including processing of T4’s and Releve l’s, W-2, Quebec taxable benefits and pension adjustments, as well as ongoing proofing and balancing.

• Assist internal stakeholders in completing required internal and/or regulatory compliance tasks for payroll, including working with Finance to balance payroll accounts to the GL.

• Manage the payroll and operations implications arising from organizational change initiatives, including payroll onboarding of acquired companies.

• Identify and execute on opportunities to realize efficiencies in payroll delivery, including identifying vendors globally that can provide economies of scale.

• Provide expert oversight of payroll operations to guarantee accurate, compliant, and timely pay delivery while proactively mitigating financial and regulatory risks.

• Provide communication to employees regarding payroll policies, procedures, updates, and deadlines.

• Provide consulting and advice on complex matters requiring extensive knowledge of payroll policies, procedures and federal & provincial legislation(s).

HR Operations

• Lead the annual budgeting process for HR, providing ongoing support throughout the year to ensure invoice management and proper allocation of costs.

• Champion continuous improvement by leading regular audits to identify process gaps and implementing scalable solutions for long-term operational excellence.

• Facilitate internal, external and outside government agencies' audits, by providing supporting documentation throughout the review process as the need arises.

• Enforce compliance with evolving employment legislation, payroll regulations, internal policies, and global data privacy standards.

• Maintain high-level data integrity across all systems by establishing clear ownership, rigorous controls, and standardized processes for employee data changes.

Team Leadership

• Lead a team of five payroll and HR operations specialists located in Canada and the UK, providing coaching to support performance.

Must have(s):

• Postsecondary education in human resources, business, accounting or related field (or equivalent experience)

• 8+ years of progressive Payroll and HR Operations experience, specifically within mid-to-large-scale organizations (1,000+ employees) across multiple locations

• Expertise of end-to-end payroll cycles within Workday HRIS, complemented by a strong background in broad HR service delivery

• Strong regulatory knowledge of end-to-end HR processes and current employment legislation

• Experience leading, coaching, and developing high-performing teams within an HR services, operations, or payroll environment

• Proven ability to triage and resolve complex issues in real time, balancing urgency, risk, and employee experience

• Exceptional stakeholder management and communication skills to influence cross-functional partners and lead through change

Nice to have(s):

• PCP/CPM designation or equivalent

• Experience with US payroll and associated regulatory and compliance actions

• Bilingual (French) will be an asset

Salary Range: 120,000/year -130,000/year CAD

Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience. 

The recruiting efforts for this role are intended to fill a vacant position.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived! 

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located. 

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.