Senior Manager, Communications & Social

Artificial Intelligence. Actual Impact.

At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

As our Senior Manager, Communications & Social, you're the voice behind how Docebo shows up in the market, the media, and the world. You'll own the relationships, the channels, and the stories that build Docebo's reputation and extend our reach beyond what paid and owned content can do alone.

This is a broad scope role spanning PR, executive voice, and social. This role is built for someone who thinks in systems as much as stories. You won’t just use AI to move faster. You’ll design workflows around it: for social planning and scheduling, executive content production, media monitoring, and more. You'll work closely with the content team, our agency partners, and Docebo's wider Marketing team to make sure our external presence is consistent, credible, and impossible to ignore.

• Master the Social Sphere: Architect a high-octane social media strategy across all channels, defining a consistent, personality-driven brand presence that turns followers into fans.

• Direct the Narrative: Manage and lead our PR agency partners with precision, setting bold agendas and ensuring every media engagement cements our leadership as the definitive authority on AI.

• Elevate Executive Voices: Shape the stories and platforms for our leadership team, turning our executives into industry icons whose insights land in the world’s most influential publications.

• Engineer AI Workflows: Design and deploy cutting-edge AI systems for social planning and content production, scaling our output while keeping our quality and voice elite.

• Shield the Brand: Lead the charge on crisis communications with a calm, fast-acting strategy that protects our reputation when the stakes are at their highest.

• Mobilize Advocates: Fuel our influencer and employee advocacy programs, turning internal voices and industry experts into a synchronized army of brand champions.

• Analyze the Impact: Rigorously track share of voice and competitive data, translating complex media metrics into strategic moves that keep us miles ahead of the competition.

• Align the Internal Pulse: Support internal communications to ensure our leadership's vision resonates clearly and consistently with every Docebo employee.

• The Dual-Threat Expert: You bring 8+ years of heavy-hitting experience across both Corporate Comms/PR and Social Media, having successfully owned both domains in a high-growth environment.

• The Media Magnet: You have a proven track record of securing high-tier earned media coverage that actually shifts market perception, not just simple press release pickups.

• The Agency Conductor: You are an expert at managing agency relationships, knowing exactly how to hold external partners accountable to deliver world-class results.

• The AI Visionary: You don’t just use AI tools; you build workflows with them, showing a sophisticated ability to scale content production without losing an ounce of soul or quality.

• The Executive Partner: You are a natural at working with C-suite leaders, possessing the poise and confidence to prep spokespeople and manage reputations under intense pressure.

• The Domain Specialist: You have deep roots in HR tech or Enterprise Learning and aren't afraid to take a stand on where the industry is headed.

• The Trust Builder: You have a magnetic ability to build cross-functional trust quickly, moving massive projects forward through influence and collaboration.

Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.

• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.

• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
  

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.

• Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.

• Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!

• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!

• Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [email protected]. The email should also include the position you’re interested in.