Senior HR Generalist

Who we are 

GroupBy is a global leader in AI-first eCommerce Search and Product Discovery SaaS solutions. We empower businesses to create highly relevant and engaging online shopping experiences. Our platform, powered by Google Cloud Vertex AI Search for Commerce, leverages advanced AI to deliver personalized search results, intelligent recommendations, and powerful merchandising tools. This translates to increased conversions, higher average order values, and ultimately, greater revenue for our clients.

Do you thrive in a diverse and exciting environment that’s continuously evolving? Join our team and find out why GroupBy is such a great place to work!

GroupBy is looking for an HR Rockstar!

The Sr. HR Generalist role will provide human resources life cycle support to employees, managers, executives and external partners. Responsible for core HR structures and programs such as employee engagement, performance management, compensation, compliance, training and development, career planning, and benefits administration. Candidates with strong exposure in working with payroll are ideal. This role promises great business exposure, learning and growth.

RESPONSIBILITIES

• Communicate to internal stakeholders in Human Resources policies, procedures, laws, standards and regulations
• Administer and educate employees of benefits and maintain a sustainable relationship with insurance providers
• Own and continuously improve our first class onboarding program for all new hires
• Responsible for administering and presenting HR updates in the monthly meeting 
• Own offboarding process and ensure effective exit interviews and provide management with analysis and recommendations
• Provide resolutions to employee relation issues (e.g. employee complaints and harassment allegations)
• Administer and record employee recognition and incentive programs
• Perform interviews to ensure the compatibility of applicants to job positions and culture fit
• Manage performance management program including talent mapping, and all aspects of performance reviews inclusive of administration of company quarterly discretionary bonus plan
• Own and process company-wide payroll
• Create and complete all reporting as required on a quarterly, annual, and as needed basis
• Recommend, develop and maintain human resources systems, payroll systems, and benefits systems
• Develop and provide recommendations for policies and processes and maintain compliance with all relevant provincial and state legislation
• Plan and organize staff events and recreational activities to help maintain and bolster culture
• Own and maintain all HR processes required to maintain SOC compliance
• Complete other duties and projects as assigned

ROLE REQUIREMENTS

• Bachelor's degree or equivalent in Human Resources Management required.
• 5 years of work experience in HR required.
• Familiar working experience related to payroll, recruitment, benefits and HR administration
• Experience in start-up and/or technology industry preferred
• Demonstrated ability to provide beneficial recommendations to solve HR related issues related to regulations, laws and policies
• Effective communication skills with individuals at all levels of the organization
• Strong presentation skills 
• Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times and doing so with a sense of urgency
• Able to work efficiently as a part of a team as well as independently
• Computer literacy is a must with effective working skills of MS Word, Excel, PowerPoint and Google 
• Able to build and maintain lasting relationships with corporate departments, key external stakeholders
• Excellent time and project management skills
• Exceptional attention to detail in all areas of work
• Experience working with with LEVER, BambooHR, Payworks, Justworks is ideal

CORE COMPETENCIES

• Time Management
• Extremely Detail Oriented
• Creative and Innovative Thinking
• Development and Continual Learning
• Problem Solving
• Accountability and Dependability
• Research and Analysis
• Decision making and Judgement
• Providing Consultation
• Ethics and Integrity
• Planning and Organizing
• Enforcing Laws, Rules and Regulations
• Mediating and Negotiating
• Coaching and Mentoring

Why You'll Love Working Here 

In 2021 and 2022, we received a 92% employee engagement score on our annual employee satisfaction survey.

We offer a hybrid work environment. This is a true Hybrid in that people can work from anywhere as long as we get the job done. It also means we have chosen to retain our head office in Toronto for those who wish to use them.

We have many fun perks like getting your birthday off, half days before a holiday weekend, stock options, competitive salary, unlimited vacation, $500 annual educational budget to spend as you wish and many opportunities for growth and development.

We have a strict "no jerks" allowed policy. Only good humans allowed.