Senior Executive Assistant

BIMM is booming, so we're hiring a Senior Executive Assistant to join the team! 

As we observe a hybrid model, this role will require you to be in office 2 to 3 days per week.

Who we are 

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We've helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience across automotive, financial services, telecommunications, and retail.  

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients' business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.  

Who we're looking for 

We're looking for a highly organized, proactive Senior Executive Assistant who will serve as a trusted partner to our CEO. You'll manage the CEO's calendar, communications, travel, and priorities, ensuring the CEO's time and focus stay on the highest-value leadership priorities. 

The right person quickly understands what matters most, anticipates needs before they arise, brings order to a busy and varied agenda, and makes sure commitments are followed through. You'll take ownership, exercise sound judgment, raise issues respectfully, and proactively remove obstacles so work keeps moving. 

While the primary focus of this role is supporting the CEO, you'll also work closely with the Executive Leadership Team, our clients, and partners across the kyu Collective, and coordinate leadership meetings and offsites. The ideal candidate is calm under pressure, adapts quickly as priorities shift, communicates with confidence and professionalism, and takes pride in bringing structure and momentum to an already fast-moving business. 

This is an existing vacancy, not a made-up role — this one’s already got a desk waiting. 

Responsibilities 

• Manage the CEO's calendar, meeting cadence, and priorities, protecting time for the highest-impact work 
• Triage incoming requests and email, determine the right level of CEO involvement, and handle or redirect what doesn't need the CEO's attention 
• Plan and manage domestic and international travel 
• Prepare meeting briefs, agendas, and background materials so the CEO is informed and prepared for every significant interaction 
• Anticipate upcoming deadlines, commitments, and stakeholder needs, and flag risks or conflicts early 
• Track action items and commitments, follow up with stakeholders, and ensure nothing falls through the cracks 
• Draft correspondence, summaries, and presentation materials on behalf of the CEO 
• Leverage technology, automation, AI tools, and productivity platforms to improve effectiveness 
• Coordinate ELT meetings, offsites, and planning sessions, including agendas, materials, logistics, and follow-up 

Requirements 

• 7+ years of Executive Assistant experience, including at least 3 years supporting a CEO or C-suite executive 
• Experience in a professional services, agency, consulting, or high-growth environment is a strong asset 
• Demonstrated ability to operate independently with limited direction 
• Outstanding written and verbal communication skills 
• Proven ability to manage multiple competing priorities in a fast-paced environment 
• High level of professionalism, discretion, and confidentiality 
• Experience working with senior executives, clients, and external partners, including across time zones 
• Advanced proficiency in Microsoft 365 (Outlook, Teams, SharePoint) and comfort using AI and automation tools in daily work 
• Ability to influence, challenge, and redirect conversations respectfully when required 

What will make you successful 

You are: 

• Highly proactive and take ownership without waiting to be asked 
• Anticipatory and able to think several steps ahead 
• Comfortable operating in ambiguity and creating structure where it doesn't exist 
• Politically astute and able to navigate organizational dynamics with confidence 
• Warm, approachable, and relationship-oriented, while maintaining appropriate boundaries 
• Exceptionally detail-oriented and committed to follow-through 
• Technologically fluent, including AI-powered productivity tools and automations 
• Adaptable and resilient when priorities shift 
• Obsessed with closure and ensuring nothing falls through the cracks 

Most importantly, you are someone who sees a problem and handles it. 

What's in it for you?

• Work Life Balance with BIMM days: Spend your birthday any way you’d like, as long as it’s not at the Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah!
• Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank.
• Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes,Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking Our summer and holiday parties are quite memorable as well! Having Fun Everyday is one of our core values.
• We believe in working & meeting with We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
• Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER’s professional talents and personalities. What talents might you bring? :)
• Growth: BIMM is part of kyu collective which gives our employees access to the network’s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n’ Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.

AI In Recruitment 

While we are exploring ways to best utilize AI in our hiring processes, BIMM currently does not use AI-enabled tools in our hiring process. All candidates are screened by humans, and approved by humans.