Senior Director, Program Management

Key Responsibilities - What You Will Lead

• Be the heartbeat of the integration program: Build, manage, and continuously refine end‑to‑end program plans, governance routines, and cross‑functional execution rhythms.
• Create clarity at scale: Translate complex integration requirements into structured workplans, simplifying interdependencies, and ensuring every team understands their path to success.
• Shape the story: Craft high‑impact executive updates, steering materials, and insights that cut through complexity and influence decision‑making at the most senior levels.
• Drive pace and discipline: Maintain an unwavering focus on timelines, milestones, and outcomes ensuring the program stays aligned, on track, and value‑focused.
• Solve problems before they surface: Proactively identify risks, issues, and bottlenecks across workstreams and lead cross‑functional problem‑solving to resolve them.
• Connect the dots across the Bank: Foster strong working relationships across Retail Banking, Technology, Risk, HR, Finance, and Legal to keep execution tightly aligned.
• Champion the integration mindset: Embed best practices, structure, and repeatable processes to strengthen the Bank’s integration muscle for future opportunities.

Project Focus - Where You’ll Make Your Mark

• Lead the central Program Management Office (PMO) for the Bank’s acquisition integration.
• Oversee planning and alignment across dozens of workstreams ensuring no dependency is missed and no milestone drifts.
• Support core strategic priorities such as customer migration, technology readiness, synergy realization, and regulatory milestones.
• Elevate the program’s operating model through clear governance, reporting, decision frameworks, and communication flows.

Team and Collaboration - How You’ll Influence

• Collaborate daily with senior executives and workstream leaders, acting as an orchestrator and trusted advisor.
• Coach and guide program managers, senior managers, and consulting partners to drive consistent delivery.
• Facilitate cross‑functional forums where complex conversations become actionable decisions.
• Build a culture of ownership, transparency, and shared accountability across the integration role's interactions with other departments, teams, or stakeholders to achieve company goals.

Let's Talk About You!

• Bachelor’s degree in business, Finance, Engineering, or related field; MBA preferred.
• Project management certifications (PMP, PgMP, Lean, Prosci) considered an asset
• 10 -15+ years leading large‑scale transformation or integration programs in banking or financial services
• Deep understanding of how banking functions operate and interact across the enterprise
• Expertise in program/project management tools, methodologies, governance routines, and dashboards
• Strong analytical ability to turn data into insights and insights into action
• Proven ability to mobilize and influence senior stakeholders in matrixed environments
• Natural driver mindset: organized, proactive, and able to create momentum across large groups
• Exceptional stakeholder management, relationship‑building, and cross‑functional collaboration skills
• Vocal, articulate, and persuasive communicator capable of influencing decisions at senior levels
• Structured, first‑principles thinker able to simplify complex problems and identify root causes
• Fast learner who quickly absorbs new information, concepts, and operating models
• Highly developed written and verbal communication skills, including executive‑level presentation capability
• Strong interpersonal presence - credible, empathetic, and effective at managing diverse personalities