Senior Director, Production Services

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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Reporting to the Chief of Staff and Strategy, the Senior Director of Operations is a key member of the CBC News leadership team.

In this role you play an integral role in the CBC News leadership team, setting the strategic direction for media operations and production for the department. Operations span across the country touching network and local teams. You’ll be leading teams already in the midst of change.

In support of editorial strategy and CBC News objectives, you ensure business requirements are met, the allocation of resources, and to ensure innovative operational solutions are both considered and implemented. You will lead a team of leaders, experts and passionate staff who are committed to public service. 

You are a trusted partner for your counterparts in technology and Radio-Canada. You can get into the details on the technology and you can help lead teams through change. You are an expert in media operations and production with a deep understanding of and appreciation for editorial needs. While you are an expert on process, workflows and how a media company gathers, creates and distributes content, you are also attuned to the shifts and changes to how we do our work, and the evolving nature of storytelling. 

Responsibilities

• Lead and manage media operations, production and technical leadership across CBC News with a keen understanding of editorial strategy and objectives

• Help CBC News deliver on transformation plans and support the objectives and editorial vision for the organization. Lead teams on ambitious technology roadmaps already in place. 

• Oversee the evaluation of technical and operational requirements of media production activities to ensure appropriate production resources and infrastructure are in place to meet objectives and budget targets

• Lead an organization grounded in resiliency, continuous learning, process and program management with our people in front of mind

• Ensure maximization of allocation of shared resources and production across the department, dismantle silos and engage our people

• Ensure adherence to policies and procedures and ensure that production and operation policies and procedures evolve with quick changing technologies and contingencies.

• Lead contingency planning for programming and emergency preparedness

• As needed, act as the escalation point contact for emergencies and issues that require production and operational input and for problem solving

• Guide the expansion into new markets for media production, infrastructure, and operational requirements (i.e. design and start-up of new bureaus built for future).

Strategic Initiatives

• Build and maintain strategic relationships with key operational and technical collaborators across CBC/Radio-Canada to ensure alignment and management of priorities.

• Galvanize operations leaders and teams in supporting the transformation under way at CBC News.

• Integrate local and network technical strategies into a seamless divisional resource.

• Provide regular and ongoing strategic and tactical advice to CBC News senior leadership regarding production, operations, allocation of technical resources

• Provide strategic, data-driven management of our capital assets in partnership with collaborators across CBC/Radio-Canada.

• Manage operations operational/technical budget and project timelines.

• Annually, ensure the evaluation of production to determine the viability of production given operational and technical considerations.

• Ensure the teams have clarity in purpose. Create alignment on priorities and the equipment they need to perform their duties to the highest of standards

The successful candidate should possess and demonstrate the following:

• Minimum 5 to 8 years experience in a directly related field, with at least 3 years of leadership experience at the Director level

• Proven leadership skills in facilitating team collaboration, leading meetings, projects, innovation and change.

• Excellent understanding of the business and production aspects of programming and media production.

• Bring a creative approach to ensuring the development and implementation of new strategies, work methods and business practices.

• Leading and developing a diverse group of employees working in technical and production functions in a unionized environment where inclusivity is a core value

• Setting the priorities and balancing competing production and business requirements within budgetary restrictions and production deadlines.

• Experience leading change, motivating staff and continuous improvement.

•  An ability to establish strong business relationships with internal and external clients and stakeholders.

• Previous experience in contingency planning and emergency management in a production environment.

• French language skills are considered an asset 

• This role will require travel up to 30%

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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