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eBay

Senior Design Program Manager

Reposted 6 Days Ago
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In-Office
Toronto, ON, CAN
Senior level
In-Office
Toronto, ON, CAN
Senior level
Lead design program initiatives for eBay Live, driving execution, fostering innovation, managing cross-functional teams, and operationalizing design processes to enhance customer experiences.
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At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

As a Senior Design Program Manager (DPM), you will lead innovation and execution across the eBay Live experienceeBay Live is redefining how buyers and sellers connect—combining storytelling, entertainment, and commerce in real time. This role offers the opportunity to help shape a category-defining experience and influence how millions of users engage with eBay in entirely new ways. 

This is a strategic, high-growth area at the intersection of commerce, creators, and community. This role sits within the design organization and partners closely with Product, Engineering, Marketing, Content, Research and Operations to deliver best-in-class live shopping experiences.

As a DPM, you will be responsible for translating bold ideas into shipped experiences—driving clarity, alignment, and momentum across complex, fast-moving initiatives. You will ensure design excellence is delivered at scale while helping shape the future vision of eBay Live.

Excellent communication, collaboration, and organizational skills are required. This is a hybrid role available to someone located in Toronto, ON and who is able to work in office at least 3 days per week.

What you will accomplish:

  • Drive end-to-end program execution for eBay Live design initiatives, from early concept through launch and iteration

  • Partner with Design, Product, and Engineering leaders to define scope, achievements, dependencies, and success metrics

  • Enable innovation by creating lightweight processes that allow teams to experiment, prototype, and learn quickly while still delivering on commitments

  • Own design delivery planning, including roadmaps, timelines, resourcing, and risk management across multiple concurrent workstreams

  • Facilitate cross-functional alignment through regular rituals, clear communication, decision-making frameworks, and documentation

  • Remove obstacles that slow teams down, proactively identifying risks and driving resolutions

  • Champion the eBay Live experience, ensuring a cohesive, high-quality end-to-end customer journey across surfaces and touchpoints

  • Operationalize design by improving workflows, tools, and rituals that help designers do their best work

  • Measure impact, using qualitative and quantitative signals to assess outcomes and inform future direction

What you will bring:

  • 5–8+ years of experience in program management, design operations, or PDLC execution, with a strong focus on digital consumer experiences

  • Proven experience managing complex, cross-functional programs involving design, product, and engineering

  • Strong understanding of design and product development processes, especially in agile environments

  • Demonstrated ability to drive innovation while delivering at scale—you can balance vision with pragmatism

  • Excellent communication and partner management skills, including comfort working with senior leaders

  • Experience with live, interactive, or user-focused products (e.g., live video, marketplaces, social commerce) is a strong plus

  • A problem solver who brings structure to ambiguity and thrives in fast-evolving spaces

#LI-Hybrid

The base pay range for this position is expected in the range below:

C$110,000 - C$146,900

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.


Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. The eBay Careers website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.

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