Manages a major Walmart retail account for Mars Snacking Canada, delivering profitable sales and share growth. Responsibilities include trade and budget management, merchandising, assortment, pricing, planogram and shelving execution, customer relationship development, forecasting, new product launches, collaborative planning, and financial accountability. The role analyzes syndicated data, develops go-to-market plans, coordinates cross-functional execution, and identifies emerging customer and channel needs. It is based in Bolton with regular office collaboration and 10% travel.
Job Description:
The Senior Customer Development Manager ensures the delivery of business metrics for Mars Snacking Canada for a large retailer account. In this role you will be accountable for budgetary & trade management, profitable business growth via the achievement of specific distribution, promotional, pricing, planogram, innovation, and shelving execution & negotiation.
This role is based in Bolton with regular in-office collaboration expected. Flexibility is a key enabler—empowering associates to make choices that support both business outcomes and personal needs, including remote work.
What are we looking for?
- Bachelor’s degree
- 3 + years of relevant experience. Experience in sales at a retail/account level in CPG.
- Strong analytical skillset, experience working with syndicated data platforms such as Nielsen.
- Able to travel 10% of the time
What will be your key responsibilities?
- Responsible for achieving profitable sales and share growth in alignment with SCM model & sales plan objectives
- Responsible for the tactical, daily execution of the business to include merchandising objectives, new item acceptance, assortment optimization, budget adherence, and building customer relationships with the buying desk at Walmart
- Key point person for customer on items relating to daily operations of the business.
- Responsible for the development of effective and productive relationships within all levels of customer responsibility, as well as within the sales business unit and cross-functional teams.
- Work with copilots & cross functional business unit resources to develop execution plans that align with the strategy for Mars Snacking Canada
- Analyze business opportunities and provide input into the development of go-to-market (i.e. new item launches, trade deployment, pack creation, etc.) plans and activity sets.
- Work collaboratively with demand planning to provide annual and ongoing customer forecasting for new product concepts, initiatives, and annual brand plans.
- Lead collaborative planning, recommending new approaches and processes that ensure better customer planning, input, and alignment of improved activity sets.
- Position must analyze and communicate the future and emerging needs within the channel so that Mars Snacking is in a position to win.
- Fiscal responsibility, specifically associated with developing, managing and delivering a sound financial plan for the account and maintaining a year end position
What can you expect from Mars?
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- A strong focus on learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
#LI-Hybrid
The base pay range for this position at commencement of employment is expected to be between the below range CAD 99,130.00 - CAD 130,109.00. Please note: This job posting is for an existing vacancy. AI is used as a supporting tool in our recruitment process.Mars Ontario, CAN Office
57 Holland Drive , Canada, L7E 5S4
Mars Guelph, Ontario, CAN Office
100 Beiber Rd., Guelph, Canada, N0B 2J0
Mars Newmarket, Ontario, CAN Office
285 Harry Walker Parkway N , Newmarket, Canada, L3Y 7B3
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