Why Ryan?
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Hybrid and Remote Work Options
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Award-Winning Culture
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Generous Personal Time Off (PTO) Benefits
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14 Weeks of Parental Leave Top-Up (Adoption Included)
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Monthly Gym Membership OR Gym Equipment Reimbursement
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Health and Dental Benefit Eligibility Effective Day One
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RRSP with Employer Match
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Tuition Reimbursement After One Year of Service
Reporting to the Principal, Practice Leader, Sales and Use Tax and working as part of the Canadian Sales and Use Tax team (Transaction Tax), the Tax Services Coordinator’s primary responsibilities are to work with the Recovery Team to process savings reports, invoicing, update client record information, and file and administer all refund claims. Other duties include, update and maintain reporting File Logs, maintain electronic client directories, update and maintain Salesforce records for Sales Tax Reviews, and assisting with scheduling reminder letters.
Being bilingual (English/French) is an asset
Duties and Responsibilities, as they align to Ryan’s Key Results
People:
- Create a positive team member experience.
Client:
- Maintains and controls all aspects of client data sheets.
Value:
- Creates tax billings and credit notes with accuracy.
- Closes tax files and prepares reports.
- Conducts monthly claim reconciliations, billing and claim reports, and client status change reports.
- Sends Refund claims on a weekly basis or as needed.
- Responsible for claims maintenance, control, and follow-up with the tax department.
- Assist Principal group with Ryan.com initiatives and updates
- Performs other duties as assigned.
Education and Experience:
High-school diploma or general equivalency diploma (GED) is required along with a minimum of four years of related administrative experience. Experience with financial services is a definite asset.
Computer Skills:
To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word and Excel, and intermediate knowledge of Outlook, PowerPoint, and Internet navigation and research.
Certificates and Licenses:
Valid driver’s license preferred.
Supervisory Responsibilities:
This job requires no supervisory responsibilities.
Work Environment:
- Hybrid/Remote work environment
- Standard indoor working environment.
- Occasional long periods of sitting while working at computer.
- Position requires regular interaction with employees at all levels of the Firm; interface with clients and external vendors as necessary.
- Independent travel requirement: 0 to 10%.
Equal Opportunity Employer: disability/veteran
Top Skills
What We Do
Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis.
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.
