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FusionSpan

Senior Consultant - Salesforce

Reposted 6 Days Ago
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In-Office
Toronto, ON
Senior level
In-Office
Toronto, ON
Senior level
The Senior Salesforce Consultant provides business analysis consulting, crafts innovative solutions, mentors team members, and coordinates with clients, ensuring projects meet data and functional requirements.
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fusionSpan is a dynamic, fast-paced hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.
As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.
A Senior Salesforce Consultant is able to work independently and both document and craft solutions with limited support from development team members. The Senior Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators recognizing any gaps in their skills and filling those. 
Responsibilities:

  • Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms,
  • Work with development team members to craft innovative and potentially complex, cutting edge solutions to address functional gaps,
  • Serve as a mentor and advisor to other consultant team members,
  • Provide insights and recommendations to company leadership,
  • Coordinate and communicate with external, client resources effectively and professionally,
  • Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes,
  • Understand data requirements and coordinate with data analysts for any data needs
  • Work in tandem with project managers and development teams to ensure on-time, on-budget work products.

Required Qualifications:

  • At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises),
  • At least 3+ years of business analysis experience for technology or technology services implementation projects,
  • At lease 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies,
  • Demonstrated successful solution crafting
  • Salesforce implementation or administration experience

Preferred:

  • 1+ years of business analysis experience working in the non-profit or association industry
  • Other experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
  • Experience administering or heavily using Fonteva, Nimble AMS or other Salesforce solutions for non-profit organizations
  • Finance and accounting or implementation of technology platforms for these

What We Offer:

  • Comprehensive Health insurance
    • Supplementary Health
    • Drug Coverage
    • Paramedical Coverage
    • Expanded Dental & Vision
  • Life Insurance
  • Long Term Disability
  • Accidental Death & Dismemberment insurance
  • Retirement savings match
  • 15 days of paid vacation – increases with tenure
  • 10 paid federal holidays

Top Skills

Aptify
Fonteva
Impexium
Ms Dynamics
Netforum
Nimble Ams
Personify
Salesforce

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