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Lightci (Light Consulting)

Senior AI Engineer, CRM (Remote)

Posted 7 Days Ago
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Remote
Hiring Remotely in Toronto, ON
Senior level
Remote
Hiring Remotely in Toronto, ON
Senior level
The Senior AI Engineer will lead the design and implementation of AI-driven solutions in CRM platforms, focusing primarily on backend technologies. Responsibilities include developing APIs, ensuring scalability, collaborating with cross-functional teams, and refining AI models based on user feedback.
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About us


Founded in 2022, Lightci is a full-service product design and development consulting partner. We help businesses of all sizes build software, digitally transform, leverage data, and create world-class engineering functions.


Visit lightci.com to learn more.


We are seeking a Senior AI Engineer who combines deep technical expertise in full-stack development with a passion for creating AI-driven solutions that elevate customer relationship management (CRM) systems. In this role, you will lead the design, development, and deployment of AI-powered tools that enhance customer interactions, improve operational efficiency, and drive business intelligence across our CRM platforms.

Deliverables

  • Lead the design, development, and implementation of AI-powered solutions for CRM platforms, leveraging your full-stack engineering expertise across both front-end and back-end technologies
  • Engage in full stack development for seamless integration of AI-driven features across front-end and back-end systems
  • Collaborate with product managers, data scientists, and engineers to integrate AI features that improve service quality and efficiency
  • Develop APIs and microservices to enable real-time AI data processing and decision-making
  • Ensure AI systems are scalable, reliable, and efficient in handling high data volumes and user requests
  • Comply with industry standards and regulations, implementing security best practices to protect user data and privacy
  • Drive continuous improvement by leveraging user feedback and data analytics to refine AI models
  • Create documentation on AI models, full stack development, and best practices for effective knowledge transfer and collaboration

About You

  • Proven experience as a Full Stack Software Engineer, with strong backend experience (this is an 80% backend role)
  • Strong understanding of Data Structures
  • Experience with LLMs and a solid understanding of CRMs
  • Strong proficiency in Typescript and hands-on experience with NestJS and NextJS
  • Extensive knowledge of AWS infrastructure and services
  • Solid understanding of software development best practices and design patterns
  • Excellent problem-solving skills and the ability to work well in a collaborative team environment
  • Effective communication skills and the ability to articulate technical concepts to both technical and non-technical stakeholders

Nice To Have

  • Familiarity with DevOps practices and tools for CI/CD
  • Experience with containerization and orchestration tools such as Docker
  • Knowledge of GraphQL and RESTful API design
  • Prior experience working in an Agile/Scrum development environment

Perks & Benefits

  • 100% fully remote work (anywhere in North America)
  • Flexible hours
  • Competitive compensation package
  • Bonus
  • Stocks
  • Excellent benefits package
  • Generous RRSP
  • Unlimited vacation
  • Home office stipend
  • Quarterly/Yearly team ‘offsite’ events

At Lightci, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diverse perspectives drive innovation and enrich our work environment. We welcome applicants of all backgrounds, experiences, and identities to join our team. By embracing a culture of inclusivity, we aim to create a space where every individual feels valued, respected, and empowered to contribute their best. Join us in our journey to create a more equitable future for all.


#LI-Remote

Top Skills

Typescript

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