Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
As a Senior Account Manager, you’ll oversee day-to-day project timelines, budgets, and executional details. Working under the direction of account leads, the Sr Account Manager will be a trusted advisor and partner to clients and internal teams. They have acute attention to detail and are in tune with tech news and trends.
Responsibilities:- Facilitate strategic projects and creative development, familiarizing with the deliverables, communicating to internal teams, working with strategic partners to build briefs or methodologies, scheduling and conducting all client meetings with clear agendas and next steps, managing quality of deliverables and adherence to client feedback, working with PM to build timelines, ensuring the successful delivery of final materials
- Responsible for the facilitation of multiple work streams through production and administration of client management
- Main point of contact for internal and external cross-agency teams from the conception of a project through completion
- Organize and maintain project details and back-up information
- Maintain project status reports and other internal and client-facing documents that track progress of work and financial administration
- Consistently meet the standards set for quality, productivity, and timeliness
- 5+ years of experience in facilitating creative process at a digital agency and/or product management
- Experience working with cross-functional teams to deliver work in a fast-paced environment
- Experience managing multiple projects at once with a high attention to detail
- A solutions-oriented approach with inherent curiosity
- Ability to hear pain points from clients and translate them into opportunities for the team to help support
- Ability to operate in a nimble and constantly evolving team environment
- An eagerness to learn and comfortable asking questions to enhance knowledge
- Foundational understanding of client financials and budget management
- Skilled communicator with strong written and verbal communication skills in English
- Experience with managing creative process including animation/video
- Experience with strategic research projects
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
