Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Are you a highly strategic, results-oriented sales professional looking to operate at the most senior individual contributor level in software sales? If you thrive in a consultative, customer-centric sales culture with executive support and the opportunity to own Kaseya’s most strategic customer relationships, Kaseya is the place to be.
The professionals who succeed at Kaseya are prepared to go above and beyond—for the betterment of our customers, their careers, and their long-term financial success.
As a Senior Principal Account Manager, Key Accounts at Kaseya, you will:Be responsible for owning and strategically leading Kaseya’s most complex and high-value key accounts, proactively engaging with executive and senior technical stakeholders to understand long-term business objectives, technical environments, and growth strategies. This includes developing deep, multi-level relationships, anticipating challenges, and delivering preemptive, value-based solutions.
Partner closely with customers to identify and execute significant cross-sell, upsell, and expansion opportunities across Kaseya’s IT Complete™ platform, aligning solutions to customer outcomes while driving sustainable, long-term revenue growth.
Identify expansion opportunities across large, multi-product environments and collaborate with customers to develop multi-year account strategies that support mutual success and measurable business impact.
Monitor product usage, adoption metrics, and overall account health to proactively address risks and barriers to growth. Adhere to established sales processes, forecasting rigor, and execution standards to consistently deliver against revenue targets.
Be driven by communication, relationships, and revenue impact. You understand that executive trust, strategic insight, and consultative leadership are directly correlated to success in senior-level account management.
To excel in this role, you will develop and maintain a deep understanding of Kaseya’s products, integrations, and the broader IT and MSP ecosystem, enabling you to position solutions strategically rather than transactionally. You will lead executive-level conversations focused on business outcomes, security, scalability, and operational efficiency.
You will proactively educate customers on new features, updates, and best practices, delivering tailored, high-impact enablement sessions. Collaboration with internal specialists and cross-functional teams will be essential to support complex sales cycles and enterprise-level account strategies.
Furthermore, you will collaborate cross-functionally to support internal teams in addressing customer needs, serving as a senior voice of the customer to influence continuous improvement. You will participate in strategic alignment meetings, support onboarding for high-value customers, and drive proactive product adoption through structured action plans and account roadmaps.
This role offers a stimulating, high-impact environment with ongoing education and training opportunities to further enhance your sales leadership, industry expertise, and strategic influence.
Requirements:7+ years of B2B sales experience, preferably in SaaS, IT management, MSP, cybersecurity, or related technology industries
Proven success managing and expanding large, complex, high-value key accounts
Demonstrated ability to engage, influence, and advise executive-level stakeholders
Strong consultative selling skills with a consistent track record of exceeding revenue targets
Experience operating in a metrics-driven, fast-paced sales environment
Advanced forecasting and pipeline management capabilities
A motivated, coachable, competitive, and resilient achiever driven to win and excel
Exceptional executive presence, interpersonal, communication, and organizational skills
Ability to create and manage weekly, monthly, and rolling 6-week sales forecasts
Experience using CRM applications (Salesforce preferred) to manage accounts and opportunities
Fluency in English required
Fluency in French mandatory for this role
Willingness to travel occasionally for strategic customer engagements, team meetings, or company events
If you are a resilient achiever, driven to win and excel at the most senior individual contributor level, and meet the above qualifications, Kaseya would like to speak with you about joining our team to empower customers’ efficiency, profitability, and success through our award-winning IT Complete™ platform, while contributing to Kaseya’s continued hyper-growth.
Compensation & BenefitsThe expected compensation range for this role is CAD $110,000 - 119,0000 base salary, with approximately CAD $110,000 in variable compensation (uncapped OTE). Commission is uncapped and includes accelerators for exceeding targets. Additional bonus are available and will be discussed during the recruitment process.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
