Position: Salesforce Developer
Location: Toronto, ON
Job ID#: RQ11089
Duration: 10 Months
Role Overview
The Software Developer – CRM is responsible for designing,
developing, testing, and supporting CRM‑based web applications that comply with
accessibility, security, and architectural standards. The role supports end‑to‑end
application delivery, ensuring solutions align with business requirements and
are delivered using Agile methodologies.
Key Responsibilities
- Ensure
application solutions meet accessibility standards (AODA) and approved
design standards
- Design,
develop, and maintain system design models, program code, and technical
documentation
- Ensure
application solutions are implemented in accordance with approved business
requirements
- Design,
develop, and implement web applications that function across modern
browsers, platforms, and mobile devices
- Research
and assess options for technical design issues and contribute to solution
decisions
- Contribute
to project plans, including work breakdown structures and effort estimates
- Assist
with data validation activities
- Assist
with and ensure unit testing meets expected functionality requirements
- Support
user acceptance testing and defect management
- Ensure
compliance with architecture frameworks, system standards, and Agile
development methodology
- Apply
leading‑edge technologies and design criteria, including usability,
security, and privacy
- Perform
knowledge transfer and documentation activities as required
Qualifications & Skills
Public Sector & Domain Experience
- 5+
years of experience supporting healthcare systems such as Long‑Term Care
systems, Electronic Medical Records, Hospital Information Systems,
clinical assessment tools, and standards‑based reporting solutions
- Knowledge
of personal health information protection legislation and its application
in system development (preferred)
Technical Expertise
- 10+
years of experience in solution development
- Experience
with privacy and security requirements for application development in a
healthcare or regulated environment
- Demonstrated
knowledge of application design, security, and recovery procedures
- Experience
with relational and hierarchical database technologies
- Experience
with information retrieval, reporting, unit testing, and application
integration testing
- Experience
with one or more communication protocols
CRM & Development Skills
- Experience
developing on CRM platforms using components such as Lightning Web
Components, OmniScripts, DataRaptors, Integration Procedures, Calculation
Matrices, and platform data models
- Experience
integrating CRM platforms with internal applications
- Strong
understanding of security settings, platform limitations, and governor
limits
- Experience
with data migration activities
- Experience
creating reports and dashboards
- Experience
using source control tools, branching strategies, and pull requests
- Experience
implementing CI/CD pipelines, preferably within CRM implementation
projects
- Comfortable
working in Agile environments using epics, features, user stories, and
story points
- Familiarity
with offline solutions and middleware platforms is an asset
Communication & Professional Skills
- Strong
verbal and written communication skills
- Strong
interpersonal, consulting, and negotiation skills
- Demonstrated
experience monitoring progress, resolving issues, and reporting to
management
- Experience
supporting training and communication activities for large system
implementations
- Proven
ability to work collaboratively and meet strict deadlines
Analytical & Problem‑Solving Skills
- Excellent
analytical, troubleshooting, and decision‑making skills
- Demonstrated
experience analyzing and resolving system, application, and integration
issues
- Experience
providing application fixes to support testing and deployment activities
- Highly
organized, detail‑oriented, flexible, and able to manage multiple
priorities
About Symbiotic Digital
Symbiotic Digital provides the IT Experts you need that
solve problems and get things done. See what the top 2% in their field can do
for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)
We serve customers in two ways:
- Digital
Experts: IT Consulting expertise. Bright Minds That Produce Proven
Results
- Recruitment:
Find The Right People You Need
Serving IT & Business leaders, Symbiotic Digital
provides a business system that enable us to provide the Expert Technical staff
needed to solve challenging business and IT problems. IT leaders in the most
reputable organizations in Canada have relied on Symbiotic Digital to help them
staff difficult assignments with proven Experts uniquely evaluated by our
proven QMS – Quality Management System Staff Development Model. We are a 100%
Indigenous‑owned company.
