About the Role
We are looking for a detail-oriented, hands-on, results-driven Inside Sales Representative for our team with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment with responsibilities that includes selling TD Synnex products and/or services via telephone, by generating prospective customers through cold calling. You will qualify and follow up on sales leads, as well as walk new customers through reseller application process.
What You'll Do
Service, grow, and develop a group of accounts
Achieve all measurable daily performance standards (calls, orders, sell time, quota)
Minimum achievement with assigned revenue, gross profit dollar and gross profit percentage quota to goal
Provide pricing and product availability to customers as required
Position products and service programs suited to customer’s business needs
Maintain current customer profiles and information as requested
Returns Authorizations - process request to customer service when applicable
Outbound calls, prospect/qualify customers
Handle incoming calls for the call centre
Provide ETA and shipping information as requested
Process orders correctly, accurately and back-order account maintenance/combination
Provide help in developing accounts with outside associate or Business Development Rep
Provide excellent follow-up and customer service towards all customer requests
Attend all scheduled TD Synnex training initiatives, reseller/Industry events, TD Synnex events
What We're Looking For
High School Diploma required; university or post- secondary school an asset coupled with six (6) months inside sales experience or two years industry related experience
Strong desire to learn and ready to show initiative
Innovative and self-motivated
Excellent communication skills (both written and verbal), organizational skills, attention to detail
PC literate – MS Word and Excel
Good interdepartmental relationships
Extended hours / attendance at conferences on weekends required occasionally
Core Competencies for this role include communication skills, detail oriented, interpersonal skills and sales acumen
Annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.
Hiring Salary Range $43,000 - $50,000 CAD
This is a 12 month mat leave contract with possiblity of extenstion.
À propos du poste
Nous recherchons un(e) représentant(e) des ventes internes minutieux(se), pratique et axé(e) sur les résultats, doté(e) de solides compétences en communication et d’une forte éthique de travail, pour évoluer dans un environnement stimulant, dynamique et au rythme rapide. Les responsabilités comprennent la vente des produits et/ou services de TD SYNNEX par téléphone, en générant des clients potentiels au moyen d’appels à froid. Vous qualifierez et assurerez le suivi des pistes de vente et accompagnerez les nouveaux clients dans le processus de demande de revendeur.
Ce que vous ferez
- Gérer, faire croître et développer un portefeuille de comptes
- Atteindre toutes les normes quotidiennes mesurables de performance (appels, commandes, temps de vente, quota)
- Atteindre au minimum les objectifs assignés en revenus, en marge brute (dollars) et en pourcentage de marge brute
- Fournir, au besoin, les prix et la disponibilité des produits aux clients
- Positionner les produits et programmes de services adaptés aux besoins d’affaires des clients
- Tenir à jour les profils et l’information des clients, selon les demandes
- Autorisations de retour : soumettre les demandes au service à la clientèle, au besoin
- Effectuer des appels sortants; prospecter et qualifier les clients
- Prendre en charge les appels entrants du centre d’appels
- Fournir, au besoin, les délais prévus (ETA) et l’information d’expédition
- Traiter correctement et avec exactitude les commandes; assurer la mise à jour des comptes pour les commandes en attente et la consolidation au besoin
- Collaborer au développement des comptes avec un collègue terrain ou un(e) représentant(e) au développement des affaires
- Assurer un excellent suivi et un service à la clientèle exemplaire pour toutes les demandes
- Participer à toutes les initiatives de formation prévues de TD SYNNEX, aux événements de revendeurs/de l’industrie et aux événements de TD SYNNEX
Ce que nous recherchons
- Diplôme d’études secondaires requis; des études universitaires ou postsecondaires constituent un atout, combinées à six (6) mois d’expérience en ventes internes ou à deux (2) années d’expérience pertinente dans l’industrie
- Forte volonté d’apprendre et sens de l’initiative
- Innovateur/trice et autonome
- Excellentes aptitudes en communication (écrite et verbale), sens de l’organisation et attention aux détails
- À l’aise avec l’informatique — MS Word et Excel
- Bonnes relations interservices
- Heures prolongées et participation occasionnelle à des conférences la fin de semaine
- Compétences clés pour ce rôle : aptitudes en communication, minutie, habiletés interpersonnelles et sens aigu de la vente
#LI-HYBRID
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
