Sales Development Representative (SDR)

Service Express is hiring Sales Development Representatives (SDR) to join our team. We are looking for a go-getter, strategic thinker and someone who is always in pursuit of consistent growth. Your role as an SDR will be to reach out to and engage potential customers to create new sales opportunities and pipeline (future revenue) for Service Express’ sales organization. To accomplish this, you will work closely with your team of SDRs and build strong partnerships with Senior Account Executives in territories throughout Canada and the US. This position is a great opportunity for those looking to start their career or gain more sales experience in a growing IT services industry.

Here is what a typical day as an SDR looks like:

• Remote to start until Toronto office is fully set up, then in-office 3 days a week (Tues-Thurs) 
• Leveraging a variety of outreach tools such as phone, email, and social platforms (LinkedIn) to develop interactions with potential customers
• Understand and effectively deliver the Service Express value proposition, articulating our service capabilities to schedule meetings for your Senior Account Executive partners
• Achieving and exceeding daily, weekly & monthly metrics (meetings scheduled, meetings held, opportunities created, etc) 

What we hope you will bring to the position: 

• 0-2+ years of professional experience in sales, customer service, or other related fields with a strong interest in impacting customer solutions 
• Engaged personality and thrive in a high-energy/fast-paced environment 
• Highly organized and can easily adapt to change 
• Ability to think on your feet in a conversation- ask and answer questions with ease 
• Great at finding ways to motivate yourself and your teammates- team culture and momentum is how our team thrives! 
• Able to learn tools, technology and processes quickly 
• A “never stop learning” mentality and can apply it daily 

Perks of being on this team: 

• 55k-60k CAD + commission for an OTE of 70-80k CAD (commissions are uncapped)
• Senior SDR – internal promotion after 9 months based on consistent performance and growing team impact
  • Opportunity to earn 8k+ in extra commission
  • Opens opportunity to specialize in the SDR role and expand areas of responsibility 
  • Earning Senior SDR is a prerequisite for promotion to another department or role in the company
• Direct leader support and coaching through ongoing communication and monthly connects – investment into your development and areas of growth as a professional
• Benefits
  • Workplace flexibility that empowers out employees
  • Personal growth and advancement opportunities 
  • Generous paid time off plans 
  • Health and dental coverage options