Provides customer service and sells furniture, technology, and supplies in a retail store. Handles POS transactions, shipping, and marketing tools; achieves sales and margin goals; supports merchandising, signage, stocking, and brand standards; resolves customer concerns; and maintains a clean, safe, functional store environment.
Some of what you will do
- Deliver exceptional customer service and enhance customer engagement and satisfaction.
- Drive sales in the furniture, technology and supplies areas of the store.
- Set and achieve sales and margin goals with store leaders.
- Ensure operational excellence and uphold store brand standards.
- Support all merchandising and signage standards including planograms and stocking.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
- Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.
Some of what you need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills.
- Ability to work collaboratively in a team environment.
Some of what you will get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
Similar Jobs
eCommerce • Fashion • Retail
The Sales Associate builds long-term customer relationships, delivers exceptional service, achieves commission-based sales targets, and develops a personal client base. Responsibilities include client outreach, product recommendations, customer issue resolution, floor recovery, visual merchandising, price changes, and sales support. The role requires strong luxury fashion and product knowledge, social media proficiency, proactive clienteling, quota achievement, teamwork, and flexible availability including evenings, weekends, and holidays.
Top Skills:
Social Media Platforms
eCommerce • Fashion • Retail
Provides luxury men’s footwear sales and exceptional customer service while building and maintaining a personal client base. Responsibilities include meeting sales targets, client outreach, product education, visual merchandising, floor recovery, price changes, resolving service issues, and promoting merchandise through social media and digital channels. Requires strong fashion and product knowledge, consistent quota achievement, collaboration, and flexible availability.
Food • Marketing Tech • Mobile • Software
Lead and manage a remote sales team to meet customer acquisition and revenue targets. Develop and execute strategic sales plans, recruit and coach sales representatives, build long-term customer relationships, forecast sales and expenses, and monitor market shifts and competition.
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
