Jobs at Staples

Lead a national team managing customer account setup, maintenance, e-commerce administration, and data operations. Ensure data integrity across ERP/CRM/e-commerce, meet SLAs, manage escalations, optimize workflows, implement process improvements and self-service tools, and partner cross-functionally to support onboarding, account governance, and operational scalability.

Serve customers in the wireless department by identifying and converting sales opportunities, meeting personal sales goals, maintaining merchandising standards, supporting asset protection, resolving customer concerns, and collaborating with store teams to promote products, follow up with customers, and stay current on wireless products and services.

Lead B2B pricing, margin and bid strategy for Enterprise and Mid-Market customers across Canada. Manage RFP/RFQ responses, contracts, rebates, vendor cost claims, pricing programs and margin improvement. Collaborate with Sales, Merchandising and Finance, drive automation and tools for pricing and bid management, and oversee contract renewals and rebate accuracy.

Serve customers in the wireless department by identifying and converting sales opportunities, maintaining merchandising standards, supporting asset protection, resolving customer concerns, and meeting personal sales goals while sharing product knowledge and collaborating with the store team.

Sell wireless products and services in-store, meet personal sales goals, support merchandising and asset protection, build customer relationships, follow up on sales, and collaborate with store team to promote offers and resolve customer concerns.

In-store sales role focused on wireless products and services. Engage customers, identify and convert sales opportunities, meet personal sales goals, maintain merchandising standards, support asset protection, and resolve customer concerns while sharing product expertise and collaborating with the store team.

Provide excellent customer service, sell print and store products, operate POS and print production, manage print orders and supplies, maintain merchandising, inventory, safety, and brand standards while meeting sales and margin goals.

Sell wireless products and services in-store, meet personal sales goals, educate and follow up with customers, maintain merchandising and asset-protection standards, collaborate with store team, coach peers, and resolve customer concerns.

Process vendor invoices, employee expense reimbursements, and AP transactions; reconcile vendor statements; prepare AP-related journal entries and support period close; audit T&E and resolve PO/invoice variances while maintaining records and supporting vendors/internal inquiries.

Support Business Development and Account Managers for regional/national strategic accounts by coordinating invoicing, shipping, vendor production, estimates for print products, Salesforce/Box data entry, and customer communications to ensure on-time delivery and service.

Support Total Rewards by designing, analyzing, implementing, and administering compensation and incentive programs for assigned client group. Manage salary review processes, prepare market and ad hoc surveys, provide consultative advice to HR Business Partners and senior leaders, and support job evaluation, bonus calculations, and HR system improvements.

Lead implementation and onboarding for eProcurement integrations (punchout, PO and invoice ERP transmission). Coordinate meetings, track progress in Salesforce, design inter-system linkages, troubleshoot BAU issues, monitor outages, and manage customer communications to ensure timelines and quality.

Provide exceptional customer service and drive sales across furniture, technology, and supplies. Operate POS, support merchandising and planograms, maintain store cleanliness and safety, de-escalate customer issues, and meet sales and margin goals with store leaders.

Serve customers in-store by identifying and converting wireless and wireline sales opportunities, meeting personal sales goals, maintaining merchandising standards, following asset protection/privacy procedures, partnering with store teams, following up with customers, and escalating issues to management.

Provide excellent customer service, sell print and store products using the company selling model, handle POS and shipping transactions, perform in-store print production, maintain inventory and merchandising standards, and follow health, safety, asset protection, and privacy policies.

Manage scheduled mass email campaigns and automated lifecycle programs across the customer journey. Plan, brief, QA, deploy, and analyze email sends; optimize flows via testing and data-driven recommendations; collaborate with Marketing, Analytics, Technology, and agencies to drive engagement, revenue, and retention.

Provide exceptional customer service, sell print and store products, operate POS and print production systems, manage print orders and supplies, maintain merchandising, inventory, safety, and company standards.

Lead analysis and redesign of business processes, build and configure automation workflows using low-code RPA platforms (UiPath/Power Automate), collaborate with stakeholders and developers, produce process documentation, quantify automation benefits, and provide after-hours support as needed.

Sell wireless products and services, identify and convert sales opportunities, meet personal sales goals, support merchandising and asset protection, resolve customer issues, and collaborate with the store team while maintaining product knowledge and ongoing self-development.

Provide exceptional customer service, drive sales in furniture, technology and supplies, meet sales and margin goals, maintain store standards, stock and merchandize per planograms, handle POS transactions, de-escalate customer issues, and support health, safety, and asset protection policies.