Jobs at Staples

Leads SMB B2B marketing strategy and integrated omnichannel campaigns to drive acquisition, retention, engagement, revenue growth, and share of wallet. Partners with merchandising, sales, vendors, and cross-functional teams on customer journeys, campaign calendars, launches, promotions, and go-to-market initiatives. Analyzes campaign performance, pipeline contribution, ROI, and marketing metrics while influencing executive decisions through strategic recommendations and business cases.

Sources and quotes customized promotional merchandise for customers and Account Managers. Ensures products meet brand, compliance, vendor, margin, and profitability requirements while maintaining timely service-level responses. Researches products, pricing, and trends; recommends creative solutions; tracks quote activity; supports order submissions; and collaborates with sales, vendors, and support teams to resolve issues and achieve revenue and margin goals.

Leads a bilingual technical support team by managing schedules, coaching and performance, overseeing incidents and escalations, maintaining knowledge articles, monitoring service metrics, and supporting outages. The role also handles frontline technical support, coordinates with cross-functional teams and vendors, develops staff, manages inventory disruptions, and ensures high-quality customer service. French proficiency and availability for hybrid onsite work, evenings, weekends, and after-hours outage support are required.

Manages an integrations team responsible for enterprise application integration strategy, API development, middleware, data exchanges, governance, support, and modernization. Leads associate development, architecture standards, monitoring, testing, deployment, and continuous improvement across retail, payment, supply chain, digital, cloud, and third-party platforms. Requires extensive software development lifecycle, integration engineering, project management, process change, testing, and team leadership experience. This is a hybrid role based in Richmond Hill with occasional travel.

Lead Staples Canadas digital growth across B2C and B2B, overseeing performance media, SEM, CRM/email, paid and organic social, MarTech, personalization, and measurement to drive acquisition, engagement, retention, and revenue. Build teams, set media investment strategy, manage agencies and vendors, partner cross-functionally, and scale test-and-learn and lifecycle marketing capabilities.

Supports the Talent Acquisition team by screening applicants, coordinating interviews, sourcing candidates, participating in career fairs, responding to job inquiries, tracking recruitment metrics, maintaining referral programs, and improving hiring processes. The role supports Retail and Corporate recruitment while ensuring compliance, effective system use, candidate experience, and operational excellence.

Serves as lead legal advisor on complex commercial, regulatory, real estate, privacy, corporate governance, litigation, and M&A matters. Drafts and negotiates agreements, advises senior leaders on legal risk, manages investigations and regulatory inquiries, supports policies and training, leads cross-functional initiatives, and supervises internal and external legal resources. The role is hybrid with four days onsite in Richmond Hill.

Develops and executes integrated marketing campaigns for Staples, translating business needs and consumer insights into communication strategies. Partners cross-functionally on campaign planning, implementation, monitoring, and budget visibility. Analyzes campaign performance, marketing metrics, pipeline contribution, and ROI, recommending corrective actions and improvements. Supports process optimization, reporting, and continuous skills development while ensuring consistent messaging across channels.

Performs month-end, quarter-end, and year-end closing activities, including journal entries, account reconciliations, financial analysis, reporting, and issue resolution. Supports audits, improves close and reconciliation processes, partners with finance teams to strengthen controls and efficiency, and provides ad hoc analysis and reporting.

Execute and optimize automated lifecycle email programs across acquisition, browsing, cart abandonment, repeat purchase, and personalized recommendations. Plan journeys, coordinate creative review and deployment, analyze campaign performance, manage testing, optimize segmentation and personalization, and provide data-driven recommendations. Collaborate with Marketing, Analytics, Data Science, Technology, and agency partners to improve customer engagement, revenue, and long-term customer value.

Manage FP&A for a services portfolio covering budgeting, forecasting, long-range planning, reporting, financial modeling, KPI analysis, and business partnership. Support month-end close, revenue and margin analysis, IFRS 15 compliance, process improvements, system initiatives, diligence, and special projects. Present insights to senior leaders and coach a senior financial analyst while collaborating across service, IT, inventory, sales audit, accounting, and FP&A teams.

Leads and develops a data engineering team, overseeing recruitment, performance, vendors, application operations, and delivery of data initiatives. Defines data architecture and infrastructure strategy while supporting hands-on implementation of pipelines, ETL processes, databases, streaming platforms, and cloud solutions. Manages budgets, schedules, processes, application enhancements, and cross-functional collaboration with technical and business stakeholders.

Generates qualified sales pipeline through inbound and outbound prospecting, lead qualification, discovery scheduling, dormant-account reactivation, account data audits, and basic customer onboarding. The role collaborates with Marketing, Sales, and Customer Experience teams while maintaining sales funnel accuracy and meeting daily outreach goals. Fluency in French and English is mandatory, and the position is fully remote.

Supports PCI compliance and cybersecurity risk programs through policy management, risk assessments, control testing, audit evidence collection, remediation tracking, governance reporting, and third-party risk assessments. The role coordinates with cybersecurity, technology, audit, procurement, legal, and business stakeholders while maintaining risk registers, compliance documentation, and GRC processes.

Co-op placement opportunity for an existing vacancy. The posting notes that artificial intelligence may assist with applicant screening, assessment, or selection, while final hiring decisions are made by a human reviewer.

Co-op placement opportunity associated with an existing vacancy. The posting provides limited information about responsibilities, qualifications, work location, compensation, or required skills. Applicants should expect an application process that may include artificial intelligence-assisted screening or assessment, with final decisions made by a human reviewer.

Reviews POS and OMS transaction data, reconciles cash, electronic tenders, gift cards, and online credit card settlements, and investigates variances. Audits store deposits and transaction postings, distributes financial reports, coordinates with IT and digital teams to recover missing transactions, and liaises with banks and credit issuers regarding customer transaction disputes.

Administer and configure Salesforce Lightning, including Sales Cloud and Service Cloud. Build declarative automation, manage data quality and governance, provide user support, troubleshoot issues, manage access, create reports and dashboards, document processes, and support system releases and roadmap improvements.

Conduct full-cycle recruitment across retail, corporate, and closed-door facility positions. Screen applicants in Oracle Recruiting Cloud, source active and passive candidates, build talent pipelines, advise hiring managers, coordinate background checks, and support career fairs, hiring days, presentations, and employer-brand content. Manage external vendors and represent the talent acquisition team through cross-functional collaboration.

Owns the proposal process from kickoff through submission for complex RFx opportunities. Leads project plans, schedules, kickoff meetings, task delegation, executive reviews, stakeholder accountability, bid strategy, data integration, and proposal drafting. Collaborates with sales, pricing, merchandising, transportation, operations, legal, risk, and credit teams to create compliant, customer-focused responses that support revenue growth and retention.